Krispy Kreme

4.1
1660 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Palmetto Bay.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
16851 South Dixie Highway, Palmetto Bay, FL
33157, United States

Hours

Reviews

4.1
1,660 reviews
5 stars
1,042
4 stars
252
3 stars
112
2 stars
57
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and helpful service, others reported rude and unwelcoming behavior.

Product Freshness

Many customers expressed disappointment with the freshness of donuts, often receiving cold or stale products, especially during peak hours.

Operational Issues

Several reviews highlighted problems with inventory management, including running out of popular items and closing early despite advertised hours.

Overall Experience

While some customers enjoyed their visits and the quality of donuts, others had negative experiences that led them to consider not returning.
  • DC
    DENICE CARNEVALI
    2 days ago
    4.0
    No estaban frescas
  • JC
    Jenna Campos
    Jan 4, 2026
    1.0
    Desastre con el teléfono .. Nunca atienden llamadas al teléfono
  • LT
    L T
    Dec 11, 2025
    1.0
    I stopped by this morning to pick up doughnuts for my coworkers and arrived at 6:24 a.m., after seeing that the store opens at 6:00 a.m. I waited in the drive-thru for several minutes without a response. When I pulled up to the window, an employee let me know that I had “started the clock” and asked me to move, park, wait another 15–20 minutes, and then return to the drive-thru to place my order. I understand that mornings can be busy and that staff may still be getting set up, but the interaction felt unwelcoming and left me disappointed. If the store is open at 6:00 a.m., customers should be able to place an order shortly after that time. Unfortunately, this experience caused me to take my business elsewhere.
  • ED
    Eddie Davila
    Dec 6, 2025
    5.0
    Hot &ready
  • VG
    Victoria Guzman
    Nov 27, 2025
    5.0
    Love the pumpkin spice doughnut

Frequently Asked Questions About Krispy Kreme

What are the regular opening hours for Krispy Kreme Palmetto Bay?

Krispy Kreme Palmetto Bay is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.

When is the drive-through service available at Krispy Kreme Palmetto Bay?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.