Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or stale food, with some mentioning that items tasted old or were improperly prepared.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty surfaces and unsanitary conditions.
Efficiency
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times and issues with order accuracy.
Mixed Experiences
Some customers had positive experiences with friendly staff and fresh food, contrasting sharply with the negative feedback from others.
R9
Rt 96
4 days ago
1.0
11/20/2025 drive thru back up , no one taking orders, no one at the pay window , no one at the collection window , I guess no one cares, waited for like 15 mins for some help , nothing, wasted my time tbh
YF
Yanaisi Fundora
5 days ago
2.0
Es una pena que el personal de este local trabaje sin deceos cuando no falta las papas fritas ,faltan las salsas oh simplemente las caras k hacen la verdad te quitan los deceos de comer lo que pides pk sales dijustado sino les gusta o no saben trabajar con el público pues k no trabajen ahí para k no haga sentir mal al cliente es muy feo el racismo que manifiestan en este local la comida muy bien pero el servicio pésimo
SY
Sebastian Yeend
Nov 5, 2025
5.0
I just want to give a huge shoutout to Martin at McDonald’s! He’s always so nice and helpful, and no matter what time of day it is, he’s got that genuine smile that makes your day a little better. He always double-checks the bag to make sure everything’s in there and you can tell he actually cares about the customers. Honestly, he’s the most awesome employee I’ve ever met there. I really hope he sees this and knows how much he’s appreciated, probably by a lot more people than just me!
RT
richard torres
Nov 4, 2025
5.0
My favorite location of all the McDonalds around they are always so nice . Some of the other locations should take notes
WO
Willy Osorio
Oct 11, 2025
1.0
If I could give zero stars I would. Since McDonald’s is promoting the new monopoly game. I’ve been buying only the products that carry game pieces. Unfortunately when ordering through the drive thru from this establishment. I was not given a game piece on a large smoothie. Even though on the app it says that the only size that you would receive a game piece on is a large. When I went inside to explain this to the cashier. She told me that I was mistaken. That they only give pieces on the medium size. I then proceeded to show her the app and showed her that she was wrong. She then proceeded to get the manager and they both explained that game pieces were not given at all for that product. I explained that I have gotten game pieces from other McDonald’s for that very same product. She said that that couldn’t be. So in essence I was called a liar by the manager. I then asked that even though I showed her the app that said I should get one. She then said that this particular McDonald’s does not follow what other McDonald’s do. That I would receive no game piece. This in my opinion is not only terrible customer service. But also a misrepresentation of what McDonald’s is and stands for. I for one will never order at this establishment again. After all, I’m sure there’s a Burger King somewhere around here. I’d rather give them my money. I just hope someone higher up sees this.
What are the operating hours of McDonald's at 3015 Forest Hill Blvd?
McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open 24/7.
Can I order food for delivery from this McDonald's?
Yes, McDonald's offers delivery service with options like curbside pickup, same-day delivery, and no-contact delivery.
How can I place a mobile order or get mobile offers at this McDonald's?
You can place mobile orders and access mobile offers by using the McDonald's app available for both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby attractions I can visit before or after dining at McDonald's?
Yes, nearby attractions include Sensation Night Club and Palm Springs Pizza, ideal for entertainment and additional dining options.
Which nearby stores can I visit for shopping after my meal?
Nearby shopping options include JC Martin Jewelers, Family Dollar, Selby Shoes, and Ali beauty supply and salon.
Are there any nearby health services close to McDonald's at Forest Hill Blvd?
Yes, you can find Quest Diagnostics laboratory, Towncare Dental of Forest Hill, Dental Specialty Center of Forest Hill, and Octapharma Plasma donation center nearby.
Is there public WiFi available at this McDonald's?
Yes, this McDonald's location provides WiFi for customers.