Business Details
About
Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.5
290 reviews
5 stars
231
4 stars
21
3 stars
7
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
While some customers praised the food as delicious and fresh, others criticized it for being bland, poorly prepared, or unsanitary.
Staff Performance
Certain employees, particularly Hector and Marian, received high praise for their friendly and attentive service, while others faced complaints for rudeness or lack of professionalism.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including hair in food and overall cleanliness issues in the establishment.
Inconsistent Experience
Customers experienced a wide range of satisfaction levels, with some enjoying their meals and service while others had negative experiences.
- KSKryshonda ScottDec 12, 20251.0Don’t waste your time going here. I waited almost 20 minutes for a small fry l and strawberry lemonade and there were absolutely no other customers. The employee looked like she was just chilling in the back. She didnt come to the front until i called the store phone and she hung it up immediately!
- MMmayra marreroNov 14, 20255.0el día de ayer fue mi primera vez en consumir en este local estaba bien apurada porque entraba a trabajar en la tarde y el servicio fue muy excelente rápido y la calidad de mi orden fue excelente es lo que más me impactó , gracias volveré siempre aquí
- MAMaria AbdalaOct 16, 20255.0I had previously eaten at a Charleys in Miami and had been wanting to try this one for a while. They did not disappoint. My sandwich was delicious. The fries were good too. I'll definitely be back.
- DCDavid CamposOct 9, 20251.0Worst service ever! Employee was seated talking at the phone and she just told hold on and I did it for about 4 min!!!! And she never hangout, it was too much for me and I leave the restaurant… 👎
- JFJose FortisAug 3, 20255.0Un ambiente familia. Y el servicio es. Bueno 👍 🦸♂️ 👍
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks on South Congress Ave?
Charleys Cheesesteaks is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 12:00 PM to 10:00 PM on Sunday.
Does Charleys Cheesesteaks offer delivery services?
Yes, Charleys Cheesesteaks offers delivery service, available during their regular business hours.
Is there a drive-through option available at Charleys Cheesesteaks on South Congress Ave?
Yes, Charleys Cheesesteaks has a drive-through service to conveniently pick up your order.
Can I place an online order for pickup at Charleys Cheesesteaks?
Yes, you can order online for pickup through their website at https://order.charleys.com/menu/south-congress-ave/.
Does Charleys Cheesesteaks accept credit and debit cards for payment?
Yes, Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards, as well as debit cards and mobile NFC payments.
Is Charleys Cheesesteaks family-friendly and accessible to those with disabilities?
Yes, Charleys Cheesesteaks welcomes families and children, has seating suitable for children, and facilities including entrances, parking, seating, and restrooms that are wheelchair accessible.
Are there any nearby gas stations close to Charleys Cheesesteaks for convenience?
Yes, Circle K and BP gas stations are nearby, so you can easily refuel your vehicle before or after enjoying a meal at Charleys Cheesesteaks.
What other dining options are near Charleys Cheesesteaks on South Congress Ave?
Nearby, you can find other fast food restaurants like Checkers and Taco Bell, as well as Chili's Grill & Bar which offers Tex-Mex and American dishes, providing variety if you want to explore other food options.
Are there any recreational spots near Charleys Cheesesteaks for after your meal?
Yes, the West Palm Beach Zoo is nearby, a perfect place for family fun and entertainment after dining.
Does Charleys Cheesesteaks offer catering services for events and parties?
Yes, Charleys Cheesesteaks offers catering services to accommodate your special events and gatherings.