Customers frequently praised the food for its deliciousness and freshness, particularly highlighting items like the lamb and chicken bowls.
Service Issues
Several reviews noted inconsistent service, with some staff being friendly and helpful while others, particularly a manager named Victoria, received criticism for rudeness and poor customer interaction.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and a lack of cleanliness in the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and incorrect proteins in bowls.
Atmosphere
The restaurant's atmosphere was described as pleasant by some, but others noted issues with temperature and noise levels.
PF
Pam French
2 days ago
5.0
I was introduced to this place by my niece and her husband. I was not sure what to expect. I was pleasantly surprised that I really liked it! Restaurant is clean, food looks and taste fresh. You can create your own bowl choices to fit your taste. I always get the steak for my meat choice, very tasty and plenty of it. I am not a person who eats onion but their pickled onion adds great flavor and completes the rest of your food choices. Quiet, relaxing, and very tasty food. I've been back several times already, will go again soon.
Try it you'll like it!
NL
Naomi St. Leger
6 days ago
1.0
I placed an online order for pita chips and when received they were cold, and half way through eating them I found a pita chip with a bite taken out of it. I brought it back to the store for a new bag and when I explained the situation the employee did not say a word, not even a sorry, and handed me a new bag.
KS
kinjal shah
Nov 11, 2025
1.0
Very less food quantities compared to other cava locations, the big tall lady is rude and disrespectful, they rushed us thru the whole ordering process even when no one was behind us, not a pleasant experience.
AP
Adam Patterson
Nov 4, 2025
5.0
Where does this place find their employees? I've been in the restaurant business my entire working life, 25 years. This has got to be the best working environment I've seen. My past 2 visits required a short wait and I think I made the staff uncomfortable with my staring, but I couldn't stop watching them work. The vibe here is better than the food, and the food is fantastic.
LD
Lynn Doehler
Oct 28, 2025
2.0
I’m giving two stars. Food is always five star but the service tonite and the actual place were subpar. We ordered online for the first time just to get rewards. When we walked up to the counter, we simply asked where we were to pick up. We did NOT expect it to be ready. We overheard one of the staff complaining how we expected our online order immediately.
It made for an uncomfortable wait. I don’t do confrontation ever so I opted to wait outside. One because of the snarky attitude and two, the restaurant isn’t very clean. We tried to sit at a few tables but they were all sticky. Worst part is it was about 80 degrees and the air was very stagnant. Drove down the street only to realize they forgot the pita. Ugh. Went back. One girl was sweet, snarky girl wasn’t. I’ll continue to eat here because the food is so good but I hope they tighten up the ship. Peace