Wingstop

Reviews

• NN

  nick nick

  3 days ago
  1.0
  We placed an online order for 10 wings (5 lemon pepper, 5 Louisiana rub), upgraded to voodoo fries, 7 tenders (2 citrus mojo, 5 original hot), and 5 pieces of hot honey corn. There was no option to request sauces on the side, so we called before and after placing the order to confirm, and were told it would be done. When we got home, the wings had no seasoning or sauce at all, and none was in the bag. The tenders were supposed to have sauce on the side, but it wasn’t included. The fries were also wrong they gave us plain cheese fries. We called, and the manager, Mike, asked us to bring the food back so he could fix it. We did, and explained everything clearly again to an employee outside. When the food came out, Mike had an attitude and said, “Hey, I took care of y’all, but you guys need to look better before saying your order’s wrong, because your order was made correct the first time. But I went ahead and redid it all anyway.” We left, but when we got home again, the wings were still the same plain and not remade, with no sauce on the side. The fries were fixed but tasted oddly sweet, and the tender sauces were finally included. I called back and asked for Mike. When I explained the issue, he became defensive, saying we were wrong and needed to go through the app better. He also said next time we should call ahead to make sure the order is correct, which we already did. He then said he was refunding us because we “didn’t know how things worked,” and hung up after arguing. I called back again, and he answered, “Are you not outside?” I told him we were home. When I continued asking for a refund, he insisted the incorrect order was actually correct. The call became unprofessional, but he eventually said he would refund us. Later, I called to ask for a corporate number or someone above a manager, but no one there could provide any contact information. Overall, this was a frustrating experience. We received incorrect food multiple times and were treated poorly by management while trying to resolve the issue
• KS

  K. Sing

  4 days ago
  5.0
  Since they’ve opened, I’ve ordered 3 separate times now. The first time was last week, I had classic lemon pepper wings & the Asian zing; the lemon pepper was just ok, but the Asian zing was incredibly delicious, the fries were really good. The second time I got lemon pepper again, garlic Parmesan & fries; the wings could’ve used a bit more lemon pepper sauce again, the garlic parm was tasty. Tonight I got lemon pepper again and they were PERFECT! also got the hot honey rub and they were DELICIOUS, along with the fried corn with extra seasoning. I love the Ranch and appreciate that it’s not the prepackaged yucky ranch. I can’t see myself eating Zaxbys anymore, Wingstop is soooooo much better. I do wish the store was a little bit bigger because it’s extremely loud (teens not using their inside voice!) and crowded. The staff are very friendly, and they move with hustle. They have my admiration, as I personally would get aggravated working in such a small space with so many people.
• LO

  Lee Ohearn

  Apr 21, 2026
  1.0
  My youngest son ordered food from here with high hopes it would be really good. It’s something new in our area and people raven about how good the wings are. Well this was not the case. My son ordered his food to go and came home. He ordered the boneless wings combo and ordered the 8 wing combo for me. Food looked good, but that change quickly when he took his first bite, the chicken was RAW!! Not undercooked but straight up RAW!! So raw it should have been running around the yard raw! I told him to call and speak with the manager. He called and the manager didn’t believe what he was telling him. He asked my son to bring his food back to the restaurant. My son politely said he wasn’t driving 25 minutes back across town, but would gladly send him pictures of the chicken. The manager agreed and my son sent him the photos. The manager was shocked at how raw the chicken was and told my son they would refund his $40 order and give him a credit on his next order. Nice gesture, but I’m pretty sure when you’re serving yard bird still clucking we won’t try that again. Thankfully he didn’t get sick or end up in the ER. Also the credit was not returned to his checking account. Yes we are aware it may take a day or two but it hasn’t been refunded. We will stick to getting our Wally Wings at Houligans!! Just double check and be sure the chicken is cooked before you take that bite!!
• KW

  krystina Wright

  Apr 20, 2026
  1.0
  Went in ordered 40$ for 3 orders of wings before I left decided to check bag and good thing because the order was wrong and was missing items. I brought it back in and told them what was missing and instead of fixing it they gave me a refund for the missing items. I get home and this is what my chicken looked like . Go figure doesnt seem like palm coast can get anyrhing right . Save your money and go somewhere else . The first screw up I get and was understanding but serving raw chicken is just not acceptable.
• JK

  Jason Kiriau

  Apr 18, 2026
  1.0
  Sat in the lobby for an entire hour waiting on 30 wings, atleast 5 people who ordered after me received their food first. The lobby was filled with teenage kids yelling and talking as loudly as they could. Was told my drink was included with my meal and then checked my receipt and was charged. I was given a small portion of vodoo fries with hardly any cheese even though I ordered a large. My wings weren’t even crispy after waiting an hour, they rushed those too and they came out soggy. I would wait a long time before visiting this location.

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