McDonald's

2.9
2349 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4851 Belle Terre Pkwy, Palm Coast, FL
32137, United States

Hours

Reviews

2.9
2,349 reviews
5 stars
614
4 stars
331
3 stars
370
2 stars
270
1 star
764

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including complaints about their lack of customer service skills.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and kitchen.

Management Issues

Several reviews pointed to a lack of effective management, leading to disorganization and chaos among staff.
  • KG
    Kristy Goodwin
    4 days ago
    5.0
    Ordered a McDouble tonight with no pickles and extra onions and it was made with care for sure. Best McDouble I’ve ever had. The onions were grilled and seasoned and sort made into a patty on top of the burger, not even one fell off. Sounds crazy that I’m here making a review about this but trust me it was that good! Keep up the good work I really appreciated the attention that was put into making that McDouble.
  • NC
    Nickie Confer
    Jan 4, 2026
    1.0
    I came here at 11.20 pm they said they had no meat i call talk to manager he said he had meat to come back I came back they said it cause the cut the fryer off why do u cut the fryer off at 11.20 pm why I sit there 5 more car came thur drive thur as well I won't eat at this one again.Iam very disappointed in this when I spen alot at this place but no more.
  • NK
    Nicholas Kosobucki
    Jan 1, 2026
    1.0
    Getting help in-store takes an act of Congress. Employees will not make eye contact with you even when walking by and noticing a long line. Avoid like the plague if you DoorDash and expect extremely long wait times and highly unprofessional staff if you dare come here.
  • SS
    Sophia
    Dec 30, 2025
    1.0
    So me and my brother and we are just kids, we went here to get ourselves some bugers and there was no one at the front. We were the first one in line and people just keeped coming in and leaving because of how long the line is. We waited around 20-35 minutes in line and there was still nobody at the front. So we decided to leave and one lady said she's the only one up front, even though I saw more than one worker's available to take orders. That was just a waste of time.
  • CS
    cristobal sifonte
    Dec 23, 2025
    1.0
    Hands down the worst McDonald's in Palm Coast. This place is a joke, drive thru wrapped around the building, inside there is nobody ever at the counter and people just standing around waiting to either pickup food, place an order, or pickup for door dash, Uber eats, etc. No employee acknowledgement at all! No leadership around, have tried to give them the opportunity to provide satisfactory service and the handful of times I've ordered for pickup, the food is never ready and I have had to cancel my orders. One customer told me they had been waiting 45 min for a small order. I'll stick to the McDonald's on 100 before I ever step foot into this one again. They need a new manager running things properly. The owner needs to understand that an establishment running less than 3 star reviews is not a good at all and needs to set a better example for the business.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's at 4851 Belle Terre Pkwy, Palm Coast, FL, is open for dining from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and all day on Saturday.

Does this McDonald's have a drive-thru and what are its hours?

Yes, this location offers drive-thru service from 5:00 AM to midnight Monday through Thursday and Sunday, extended hours until 4:00 AM on Friday, and 24 hours on Saturday.