Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Food Quality
Many reviews highlighted issues with cold, undercooked, or stale food, leading to dissatisfaction.
Customer Service
Numerous complaints about rude and unprofessional staff behavior, with some customers feeling disrespected.
Order Accuracy
Frequent issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several reviews mentioned unsanitary conditions and dirty tables, contributing to a negative dining experience.
AP
Ari P.
3 days ago
1.0
Going here again made me realize why I didn’t go after avoiding it for about 3 years because the service was and STILL is terrible. Long waiting. Got TWO LARGE fries and they were BOTH HALF FULL. I DID NOT EAT THEM. Unbelievable. How did this ONE McDonald’s not change???
LA
Lea Acosta
Nov 15, 2025
1.0
So I got a 7 dollar daily double meal and a promo. They messed up my order, I'm a single mom with no car had to get the next door neighbor. To give me a ride the rest of the way because I was walking. I have no family and no friends that can hlp. But a stranger that live in my development offer to hlp to I can feed my starving baby I used my last 10 dollars, I haven't event eat all day and the say they cant do anything till I walk all the way back. They need better to show that they messed up. Send pictures something.
MM
merovingian
Nov 15, 2025
1.0
I think one of these “employees” stupidly gave my order to another customer waiting beside me,
because I was sitting in the lobby for over 20 minutes for 1 “cheeseburger meal” that never showed up. The “staff” passed over me for drive-thru patrons as well as other in-house customers. I had to leave empty-handed, terrible establishment.
SM
shemikia McDonald
Nov 6, 2025
1.0
Horrible horrible horrible service always unorganized after I got my order taken at the speaker I paid for my order and pull up to the window to get my food why am I being asked what did I get because the girl at the window had no idea what order everyone has on top of that they forgot my other happy meal so I kindly asked for that only to be met with attitude and told I have to pay for it again because on their ticket it is saying I only had 1 when on our receipt we have 2 happy meal that I paid for I don’t under what was the issue but homegirl at the window is rude and disrespectful and don’t need to be at the window speaking to no one hire people with good customer service and respect I never have any issue at the other McDonalds location.
RM
Roy McCoy
Oct 31, 2025
1.0
This is the worst McDonald's I have ever been to I visited them before service was slow but manageable. This time I went with my grandson and we placed our order at the counter at 4pm. The order consisted of a $5.00 chicken sandwich meal, nuggets, fries, sauce, and drink. I also ordered y four piece chicken Mc nugget happy meal with a drink. 25 minutes later I approached the counter how much longer I could expect to wait for a simple meal the girl who I placed my order with said Oh they haven't started my order yet, I lost it she asked me if I wanted my money back I said loudly NO I just want my dam meal and she stated well you can wait longer now. I demand to speak with the manager. He came over stated he only had one cook on and they had a system so I continued to wait for the meal. Still waiting another gentleman ask me what my order was and when did I place it, I told him he checked his register receipts it took another 15 minutes to get the meal. In total 45 minutes for a simple order. They did try to make it up with some extra food but my mood didn't change. Thank God my 3 year old grandson not realizing what was going on said Thank You twice to the person delivering the meal I couldn't even resomp just ate the food and left. I do not recommend using this McDonald's and I will never go back. They work in reverse and are rude.
What are the regular dining hours for this McDonald's location?
The McDonald's at 4851 Belle Terre Pkwy, Palm Coast, FL, is open for dining from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and all day on Saturday.
Does this McDonald's have a drive-thru and what are its hours?
Yes, this location offers drive-thru service from 5:00 AM to midnight Monday through Thursday and Sunday, extended hours until 4:00 AM on Friday, and 24 hours on Saturday.
Can I order delivery from this McDonald's and when is delivery available?
Delivery is available daily: 5:00 AM to 11:45 PM Monday through Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.
What delivery and pickup services are offered at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's using mobile apps?
You can use the McDonald's USA app available on Apple App Store and Google Play Store, or order via the provided smart link for quick online ordering.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's and what other services are offered?
Yes, WiFi is available, along with drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering services.
Which nearby grocery and retail stores are close to this McDonald's?
Nearby retail stores include Kohl's department store and SEPHORA at Kohl's, which you can visit for shopping before or after your meal.
Are there nearby gas stations or convenience stores for customers visiting McDonald's?
Yes, customers can find the Kangaroo Express convenience store and Shell gas station near McDonald's for fueling or quick shopping needs.
What healthcare facilities are near this McDonald's location?
Aspen Dental and Motto Clear Aligners are nearby, offering general dentistry and oral health services, useful if you have appointments in the area.