McDonald's

3.5
2914 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Old Kings Road, Palm Coast, FL
32137, United States

Hours

Reviews

3.5
2,914 reviews
5 stars
1,072
4 stars
624
3 stars
522
2 stars
224
1 star
472

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked items, incorrect orders, and inconsistent taste.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders being mixed up.

Cleanliness

The location was often noted for its cleanliness, with several customers appreciating the clean environment and facilities.

Staff Attitude

While some customers praised friendly staff, others reported rude or indifferent service, indicating inconsistency in employee attitudes.

Order Accuracy

Numerous customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
  • CP
    Cam Peyton
    Nov 16, 2025
    1.0
    I like coming to this McDonald’s, but the drive-thru setup needs work. They have two speaker lanes, but only one is ever being used at a time. It defeats the purpose of having a dual-lane system, and it slows everything down, especially during busy hours. If both speakers were staffed consistently, the line would move much faster and the overall experience would be a lot smoother.
  • KS
    Kelly Sousa
    Nov 2, 2025
    1.0
    Terribly experience! A big group of us on vacation in a passenger van just trying to get food and we went to pick up an order. The manager came to the window and said we were drunk because we ordered so much food. We are 15 people in a passenger van with kids are very offended by this because are not drunk and clearly we need a lot of food because of how many people we are. She was very rude and it was uncalled for.
  • BH
    Brian Hershey
    Oct 27, 2025
    1.0
    The food and service here are consistently bad. Just ordered a quarter pounder with cheese, and it’s covered in burnt black pieces from the grill. This will be our last try, hope this location shuts down and becomes something worth patronizing. Don’t bother, another location or Burger King would be better.
  • YG
    Yolanda Garcia
    Oct 24, 2025
    1.0
    I work as a DD driver and I pick up orders here daily. Every time I go in, I see the nicest people working, but today, after I finished my deliveries I decided to get some for me and my spouse. Just have to say that I will not buy here for us ever again. The guy at the drive thru rushed me through my order and I could hardly see the order on the screen. I asked for 2 combos: cheeseburger and 10 piece nugget with well done fries for both with a pink lemonade and a coke. The first thing was that they did not had pink lemonade and I got a regular, which by the way, it tasted watered down. Second, when I got home, I got 9 instead of 10 nuggets. Third... the otherbguy ar the pick up window said the fries in a separate bag were the well done ones...I got under cooked, luke warm, pale fries when I checked at home. I told the guy at the windows that the should've been both and he gave me a blank stare like I was talking Chinese and didn't know what to do. He kind of apologized but didn't offer to change them or gave me any other options. Very sad when you smell it and crave it and then get completely disappointed when you finally get it and do not enjoy it.
  • PL
    Piper LT
    Oct 19, 2025
    3.0
    When it comes to the Monopoly play it is best to tell customers that the Frappes codes are digital compared to misinformation of, "since it's a 22 ounce cup you do not get a peel offs or codes because the Monopoly play are only for 30 oz cups. Frappes don't get a code for you to collect. Sorry." - I checked the app and informed them through the drive-thru to tell future customers that it is a digital code through the app. The one speaking to me was annoyed but hopefully she informs the others too.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday, and 24 hours from Thursday through Sunday.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 4:00 AM to midnight Monday through Wednesday, and 24 hours Thursday through Sunday.