Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for poor attitudes and lack of responsiveness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with customized requests.
Food Quality
Inconsistent food quality reported; some customers received fresh and hot meals, while others experienced cold or poorly prepared food.
Cleanliness
Some customers noted cleanliness and a pleasant environment, while others reported unsanitary conditions.
Operational Issues
Complaints about long wait times, especially during late-night hours, and issues with the restaurant's claimed 24-hour service.
MD
michel davignon
Jan 5, 2026
3.0
still fast food but prices are now too high
JR
Jace Ritchie
Dec 21, 2025
5.0
Not giving it low stars cause i don’t wanna mess up your star rating. But dude at the window taking orders on Sunday night @ 11:40pm has no customer service skills. Sat at the window waiting for him to tell me he was ready for my order and he says “so are you going to order something”. Dude didn’t even tell me he was ready. Anytime I come here he’s got a dry attitude, everyone else there is nice and the kid who gave me my food was super polite and kind, but the older guy taking orders shouldn’t work in a customer service place.
JZ
Jason Zimmerman
Dec 17, 2025
5.0
Thank you for not making me use those awful touchscreen kiosks. The service was great too.
JR
James Roy
Dec 3, 2025
1.0
Literally no drinks available!
AP
Austin Parriott
Nov 6, 2025
1.0
Was just in the drive thru and wasn’t asked if if I was using the app as usual! So I informed the person I have the app, which in reply “Cool I got an app too” sarcasticly! Really?!?! So I drove away! If you really don’t want to work don’t, but don’t drive a costumer of with sarcasm!!! I won’t come here at night again!