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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Palm City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and poor attention to detail, resulting in dissatisfaction.
Food Quality
Several reviews mentioned stale or poorly prepared food items, contributing to an overall negative impression of the menu offerings.
Staff Attitude
A significant number of reviews noted that employees appeared disinterested or unfriendly, impacting the overall atmosphere.
Service Speed
While some customers experienced fast service, many others reported long wait times and disorganization during peak hours.
AB
Anthony Borlaug
Feb 13, 2026
1.0
Horrible experience. I got a total of 4 items, 2 of which were drinks and everytime I listed a new item the man taking my order rolled his eyes. Then when my food was ready, he slammed down my food and muttered to himself angerly.
CC
Chelsea
Jan 28, 2026
1.0
I just had the nastiest encounter with a woman named Sheila at the drive thru. She was upset I didn’t place my order in 24 seconds. I greeted her and asked how she was. She then was mimicking a disabled person. She was entitled and ready to hand over her name as if she was a goddess inside that store. Terrible customer service. Terrible management to hire an employee of such. I’ll contact corporate after this review. The amount of bad service and 1 star reviews speak for itself. I would stay far away from this franchise and bring your money where it is appreciated.
RB
Rosemary Briggs
Jan 25, 2026
1.0
One of the worst Dunkin’s . Rude get the orders wrong . Holds up line by having conversations. Several of these employees need to be evaluated by someone who can fire them.
LO
Local Orlando
Jan 24, 2026
1.0
If I could give less than one star, I would. Rudest lady on the drive thru speaker I've ever encountered. Saturday 10am.
OD
OG Drift
Jan 24, 2026
1.0
Their 2.8 star average is absolutely accurate. Drive thru workers are incredibly rude. Coffee is mediocre at best.
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