CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palm Beach Gardens is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were consistent complaints about low quality, incorrect orders, and missing items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about filthy tables and floors.
Management Problems
Feedback indicated issues with management, including unprofessional behavior and lack of staff training, contributing to overall dissatisfaction.
Atmosphere
Some customers appreciated the ambiance and cleanliness of the location, but this was overshadowed by service and cleanliness issues.
AA
Ann
Feb 5, 2026
1.0
Order was made wrong. When I explained my order is not right, staff are arguing and disrespectful. They were going to throw away the wrong order, other staff said they will eat my wrong order…??!! Staff are very very rude. They made my new order resentful. I watched the process, my order was made by one staff, whole time talking to other staff, eyes never really on the food they were making for me, randomly wrapping my order. Ingredients are at minimum. When they pass my correct order to me, I said thank you with no response, just gave me a bad look. Super Rude! Alright, lesson learned! Not going to order from here again.
TI
Tetiana Iordan
Jan 14, 2026
2.0
This location is ok; the food is great but I ordered for many things and didn’t receive them, (like bread, soup, and extra turkey in my sandwich) There were men cleaning the women’s restroom without asking, and when my daughter asked for a water cup they ignored her and another person noticed us and gave us a cup. So overall, this Panera Bread had pretty good food, but an ok atmosphere and definitely need to be supplied with more products and better stuff.
KJ
Kielan Lemons (justaguy)
Jan 10, 2026
1.0
A few years ago my laptop mysteriously broke and was not repairable. I now have an upcoming lawsuit and require this review as evidence.
BB
Bobby Bob
Nov 27, 2025
1.0
Very rude staff. The manager said they were closed when they weren’t. The manager told me if I wanted Hot coffee I should make it at home WORST PANERA BREAD. Great place HORRIBLE MANAGEMENT.
BB
Brent Borowski
Nov 6, 2025
4.0
I have eaten here many times. The food here is pretty good and pretty quick. The service here is ok just I think the inside is pretty dirty and the cleaning needs to be improved but overall I recommend.