CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palm Beach Gardens is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many reviews highlighted dirty tables, floors, and beverage stations, detracting from the dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like cold items, incorrect ingredients, and small portions.
Staff Attitude
Several reviews mentioned rude or dismissive behavior from staff, impacting overall customer satisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific locations for cleanliness, good food, and friendly service.
BB
Brent Borowski
Nov 6, 2025
4.0
I have eaten here many times. The food here is pretty good and pretty quick. The service here is ok just I think the inside is pretty dirty and the cleaning needs to be improved but overall I recommend.
GM
Gina M
Oct 28, 2025
1.0
Bugs!!! Yesterday I went to lunch and was bitten multiple times by something at the booth there directly behind the soda fountain. I didn't see what it was but when my arms started to burn and itch I went right to the bathroom to wash. That's when the welts from the bites started to appear. The manager was informed and told me she had just reported ants to pest control. She asked to see where I had been seated so I showed her and she said she didn't see anything and that no one else complained.... she had just told me about her call to report the ants!!! Please be careful if you go to this restaurant! I personally will not be going back!
DR
David Rintel
Oct 21, 2025
1.0
Maybe it's just me, but this is my second try at Panera, and both absolute failures. After not being able to get any employee to help me at the Indiantown Road store, today I tried the Alton store. It seems Panera has no employees. You stand around waiting at the counter looking around, waiting, even calling out, and you just can't get any service. So this time I left. Either everyone is avoiding me, or Panera has some serious Employee Engagement issues.
JS
Juanma Santiago
Oct 18, 2025
4.0
Good experience and fast.
JD
Jarrod Daley
Jul 18, 2025
1.0
I visited this location with my son and tried to order two smoothies and a sandwich. After waiting for the cashier to finish speaking with a new hire, I was told the sandwich I wanted wasn’t available, but that I could custom order something similar. Since I wasn’t familiar with the menu, I agreed and asked for their help.
Instead of assisting, the cashier abruptly refused to help and even laughed to himself. The interaction felt dismissive and unprofessional. It was also disappointing to see this behavior in front of a new employee that he was clearly training—it didn’t reflect well on the training or the team environment.
Overall, the service was frustrating and not what I would expect.