McDonald's

3.4
820 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9880 Florida A1a Alternate, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

3.4
820 reviews
5 stars
304
4 stars
152
3 stars
131
2 stars
64
1 star
169

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Service was frequently described as slow and lacking in customer care, with several instances of rude staff.

Cleanliness

While some reviews praised cleanliness, others noted dirty tables and restrooms, indicating inconsistency.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.

Management Issues

Several reviews highlighted poor management practices, including inconsistent hours and inadequate staff training.
  • RM
    Ray Maestre
    Nov 8, 2025
    5.0
    Best
  • RC
    RTS2009 Benny Cleefus
    Oct 19, 2025
    1.0
    Was with a buddy and we were at the drive through approximately 10:30 at night. Ordered 2 chicken sandwiches and 2 large fries. We made the mistake of leaving without checking the order. Got home and there were ZERO fries and the 2 chicken sandwiches literally had nothing on them except for the piece of chicken. There are supposed to be lettuce and mayo on them and nothing. The kid taking the order and the kids serving/prepping the orders were maybe 12 or so years old. I remember working at a Wendy's when I was a kid and took pride in the work. These kids today are so lazy and careless it's easy to see why our country is the way it is.
  • FZ
    FARUK ÜZÜMCÜ
    Oct 19, 2025
    1.0
    This has always been one of my regular spots, but during my last visit, almost all the tables were dirty, there were no napkins, and the service was poor. I hope you return to the clean and high-quality service you used to have.
  • YY
    Yakov
    Oct 7, 2025
    5.0
    7ntrained people trying their best.
  • AA
    andres armas
    Sep 19, 2025
    5.0
    Excelente atención siempre! Hay una señora mayor que es muy amable y cordial

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Palm Beach Gardens, FL?

McDonald's operates daily from 5:00 AM to midnight, except on Sundays when it closes at 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open daily from 5:00 AM to midnight, except Sundays when it operates from 6:00 AM to 11:00 PM.