Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
825 reviews
5 stars
305
4 stars
152
3 stars
133
2 stars
64
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted cleanliness issues, particularly with restrooms and dining areas.
Order Accuracy
A significant number of reviews mentioned that orders were often incorrect or incomplete.
Employee Attitude
While some reviews praised friendly staff, many others criticized the lack of customer service skills and professionalism.
- DSDalia Soles5 days ago5.0My family had a hankering for Mickey D’s and I was so impressed with the service. Dorah put our order together and really took her time making sure everything was correct and accounted for. She even neatly organized the contents of the bag, which I know might not be a big deal to some, but I appreciate it. It looks like customer service is still alive and well!
- RGRichard Gallant6 days ago3.0I was kind of disappointed as all the kiosks were down... due to the new model from McDonalds they really didn't have the staff to man the cash register. So there was a lot of standing around waiting for all the employees hanging out at the drive through to notice they had a customer. The food was the normal quality. They could have used a person to wipe down tables as there really wasn't a clean table either. Typical McDonald's...
- BBBinishDec 29, 20254.0This past weekend on 12-27-25, McDonald’s had two app exclusive offers for their McCrispy sandwich for 40% off & 750 bonus points, so I decided to take advantage in doubling up on this deal & finally try this sandwich for the first time ever. Initially, I had a bit of a hiccup as my McDonald’s app was taking forever to produce the 4-digit code that the cashier needed to punch into the register. However, the lady at the front counter was patient, kind & even jokingly said that she could wait forever, lol. My assessment of the McCrispy was that it was pretty good & quite delicious with tender chicken coated in a nice flavorful breading, but it was still a distant second when in comparison to the Real McCoy of the original Chick-fil-A sandwich (as the McCrispy was kind of like a poor man’s version of it, lol). On the other hand, for the discounted price of $2.93 that I got the McCrispy at, I was completely satisfied & would always be open to ordering it again in the future. Overall, the McCrispy was McGood, McWorthy & McDelicious!
- SSshavantee' SpannDec 28, 20251.0Arrived at 10:42 nobody answered over mic. Young lady came to 2nd window once I pulled up and locked the door. Waited until 10:56 nobody came, blew the horn, 3 employees walked by me. They literally were jumping to the floor trying to avoid me and the cars behind me. Im very irritated and would like some kind of something done about this.
- AWAmarise WeeksDec 26, 20251.0I will NEVER order McDonald’s from here again. They gave me a chicken McGriddle with no chicken and only Mc griddle patties! Wow. I got this for a homeless man and his dog . Like are you guys dumb? Why wouldn’t you out chicken on the chicken Mc griddle. I spent 6 dollars on two mc griddle patties with nothing on it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Palm Beach Gardens, FL?
McDonald's operates daily from 5:00 AM to midnight, except on Sundays when it closes at 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight, except Sundays when it operates from 6:00 AM to 11:00 PM.
Can I get McDonald's food delivered to me?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or through an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the address and contact number of this McDonald's?
The address is 9880 Florida A1a Alternate, Palm Beach Gardens, FL 33410, USA. The main phone number is +1 561-630-4634.
Are there any fitness or wellness centers near McDonald's?
Yes, Bodhi Hot Yoga, a yoga studio and gym, is nearby and perfect for a workout before or after your meal.
Where is the closest gas station to McDonald's for a convenient pit stop?
Nearby gas stations include Exxon & Mobil Stations, Promanade Mobile, and Mobil, ideal for refueling during your visit.
What shopping or banking facilities are accessible near this McDonald's?
Promenade Shopping Plaza offers shopping options, and Wells Fargo Bank is nearby for your banking needs.
Are there other dining options close to McDonald's in Palm Beach Gardens?
Yes, nearby eateries include Madison Square Bagel for breakfast, Subway for sandwiches, and NEVS Barbecue for American-style meals.