Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Palm Beach Gardens, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude behavior and poor service experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and delays, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the store, which negatively impacted their experience.
Speed of Service
Many customers expressed dissatisfaction with slow service, particularly during busy hours, despite some noting quick service on less busy days.
Staff Competence
There were complaints about staff being inexperienced or unprofessional, leading to confusion and mistakes with orders.
RE
Robert Etheridge
Feb 21, 2026
1.0
If you want your morning ruined then go here, ordered bagel extra toasted then got a bagel that wasn't even toasted that took 15 minutes to make
PR
Paul Ricci
Feb 8, 2026
4.0
Customer service is great.
KW
Katie Wright
Dec 30, 2025
5.0
Employees greeded me with notes of , commitment of craving comfort and communication satisfaction.
Great service, cleanliness, and kindness.
KC
Karla C
Dec 4, 2025
1.0
Disgusting behavior and horrific customer service. I walked out without my coffee even after i paid for it. That's how disgusted I am with the staff and their abhorrent practices. After purposely ignoring me and not taking my order even though I approached the cashier with a smile and a hello- she then proceeded to take her sweet time making my simple order of a small coffee - and started literally scratching the skin on her head and neck and sprinkling the flakes of skin all over the countertop and my drink. Likely intentionally based on our interaction. I'm appalled. I would NEVER ever eat one thing from here. They need a major overhaul on their staff.
AN
Anthony Nazario
Dec 2, 2025
1.0
The worst Dunkin donuts will never have your online order ready no matter how much time you give him. They are the slowest moving crew. They do not care about you. They are not nice. They don't even have a smile on their face. I would avoid it