Brand Certified
Chipotle Mexican Grill
2.2(493 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5240 Donald Ross Rd, Palm Beach Gardens, FL
33418, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(561) 249-8100
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/fl/palm-beach-gardens/5240-donald-ross-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3189
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Donald Ross Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Chipotle Mexican Grill
5240 Donald Ross Rd, Palm Beach Gardens, FL
33418, United States
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.2
493 reviews
5 stars
106
4 stars
35
3 stars
18
2 stars
34
1 star
300
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was dirty, with overflowing trash cans, dirty tables, and unsanitary conditions in the food preparation area.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency in attending to customers.
Food Quality
Customers frequently complained about the quality and portion sizes of the food, noting that items were often out of stock, poorly prepared, or served in insufficient quantities.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff training, food preparation standards, and overall operational efficiency.
- JJJesse3 days ago5.0I just hungry and need save money 10$ beats 25 for lunch
- MMmissladymilFeb 18, 20261.0I won’t go there again, I mean I get that employees at Chipotle always look miserable and mad at you for being there… but this one especially. So chaotic and not enjoyable and messy!
- MKMitchell KeithFeb 6, 20263.0There seemed to be a gap in organizational leadership. Might have just been a bad day/time. I always get a sense of anxiety when they add the protein portion, inconsistency.
- CCCrisFeb 4, 20261.0What a joke of a restaurant this place needs new management or to be shutdown, uncooked meat unsanitary, workers goofing around, talking over the food. Dirty everywhere you cant even dine in you have to eat inside your car. This place is screaming Health Department.
- CCChip CarmackFeb 3, 20262.0Unorganized and unprepared. Ran out of white rice, steak, and forks. 🍴 “Rush Hour” and no manager or Supervisor helping direct so they stay stocked up on things. Smaller portions than other stores doesn’t help.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Donald Ross Road?
Chipotle Mexican Grill at 5240 Donald Ross Rd in Palm Beach Gardens is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in Palm Beach Gardens?
It is located at 5240 Donald Ross Rd, Palm Beach Gardens, FL 33418, United States.
How can I order Chipotle Mexican Grill food online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and is known for its inclusive environment.
Who can I contact for questions or feedback at this Chipotle location?
You can contact them via email at fl.3189.DonaldRoss@chipotle.com or call their main phone number at +1 561-249-8100.
What nearby medical facilities are close to Chipotle Mexican Grill on Donald Ross Road?
MD Now Urgent Care, an emergency and medical services provider, is located near Chipotle, which is convenient if you require urgent medical services before or after dining.
Are there other dining options near Chipotle Mexican Grill at Donald Ross Road?
Yes, nearby restaurants include The Habit Burger Grill for burgers, Crumbl Palm Beach Gardens for desserts and pastries, and LemonShark Poke serving Hawaiian and Japanese cuisine, providing a variety of choices around your visit.
What shopping and fitness centers are close to Chipotle Mexican Grill on Donald Ross Road?
Alton Town Center is a nearby shopping center, and LA Fitness gym is close by for those looking to shop or work out before or after their meal at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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