Chipotle Mexican Grill

3.5
1107 reviews
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Business Details

4655 Pga Blvd, Palm Beach Gardens, FL
33418, United States
(561) 246-3874
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Palm Beach Gardens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4655 Pga Blvd, Palm Beach Gardens, FL
33418, United States

Hours

Reviews

3.5
1,107 reviews
5 stars
474
4 stars
184
3 stars
116
2 stars
69
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.

Food Quality

Many customers reported inconsistent food quality, including undercooked ingredients, stale items, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean surfaces, overflowing trash, and unsanitary food handling practices.

Portion Sizes

Several customers complained about small portion sizes, particularly regarding protein, leading to dissatisfaction with value for money.

Management Issues

Reviews indicated a lack of effective management, with staff not being properly trained or motivated, contributing to the overall negative experience.
  • AW
    Aidan Wall
    2 days ago
    1.0
    Went last night around 8:30. One of the grossest and unclean restaurants I have been to. Every single table was covered in food and dirty plates, there was nowhere to sit. The staff was rude and standoffish. I get they were short staff but wow. To managers/owners, this was shocking.
  • SS
    Shirley
    Oct 30, 2025
    5.0
    I was there on 10-30-25 at 6pm. The ppl on that shift was amazing. Quick. Efficient. Got my large order done correctly. They deserve a raise.
  • DA
    David Aschheim
    Oct 24, 2025
    1.0
    Worst burrito ever. Guacamole was brown. Rice was not cooked (crunchy rice?!?). Yuck. Even the carnitas was mushy. Chipotle is so inconsistent. This one needs to go to retraining. Maybe not just this store!!
  • LG
    lila gilbert
    Oct 20, 2025
    1.0
    Worst customer service ever. As soon as we walked in we’re were disrespected by this one lady worker. SHe was yelling at us, and had a huge attitude problem. The food looked like it wasn’t fresh and the kitchen was very dirty. We decided to just leave . Do not go
  • PY
    Project Yungin
    Oct 18, 2025
    1.0
    If I could give a negative 000,000,000 stars this place filled with uncleanliness everywhere. They need to get a professional grill person. They sometimes use the same dirty containers to refill food. Just very unbelievable awful management.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Palm Beach Gardens offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 4655 Pga Blvd?

The restaurant is open daily from 10:45 AM to 10:00 PM.