Chipotle The Gardens Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, disorganized staff, and unprofessional behavior from employees.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction with the value for money.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food areas.
Ingredient Availability
Several reviews mentioned that the location often runs out of popular ingredients, impacting the overall dining experience.
Mixed Food Quality
While some customers enjoyed the food, many others reported issues with food quality, including cold items and unappetizing appearances.
WM
WealthyBoss, MogulTycoon
Nov 7, 2025
4.0
This one was ok but you never know if you simply caught the good staff that 1 time.
CB
C Barnett
Aug 17, 2024
1.0
I frequently eat at Chipotle. I rarely write bad reviews but my visit for lunch to get a bowl on 08/16/24 was very disturbing. I went to get my typical bowl. It was so ridiculous how small the portion servings were that were being provided to me in the bowl. With each small serving, I politely asked for the employee to please add a bit more. With an attitude, the amount added was not enough to feed a mouse. When he did the chicken, the spoon did not even have one layer of chicken on it. At this point, I was getting a little irritated that I had to keep asking to just get a normal serving. I again said, hey, could you please give me some more chicken? He literally added 2 little pieces of chicken. I said you have to be kidding me, I have never received such small portions. I said please, can you give me a normal serving of chicken. He rudely said I will have to charge you for double chicken if I add any more. What a joke, I was not even close to receiving a single serving of chicken.
If I was not so hungry and short on time, I would have just left the bowl there and not paid for it. Very disappointing and upsetting.
SG
S G
Mar 11, 2020
4.0
Nice different taste assembly line flowed even though it was the hotspot for lunch
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Palm Beach Gardens?
Chipotle Mexican Grill is located at 3101 PGA Blvd, The Gardens Mall, Palm Beach Gardens, FL 33410.
What are the opening hours for Chipotle Mexican Grill at The Gardens Mall?
The restaurant is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Chipotle The Gardens Mall offer online ordering and delivery?
Yes, you can order online and enjoy delivery or in-store pickup services from Chipotle at The Gardens Mall.
How can I contact Chipotle Mexican Grill at The Gardens Mall?
You can reach Chipotle at 3101 PGA Blvd by phone at +1 561-293-7401 or email at fl.1871.GardensMall@chipotle.com.
What kind of food does Chipotle The Gardens Mall serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle The Gardens Mall accommodate dietary preferences or restrictions?
Chipotle emphasizes wholesome, real food without artificial colors, flavors, or preservatives, offering customizable options suitable for many diets.
Are there any popular dessert options nearby Chipotle The Gardens Mall?
Yes, Haagen Dazs, an ice cream shop and smoothie bar, is nearby for a sweet treat after your meal at Chipotle.
What other dining options are available close to Chipotle at The Gardens Mall?
Nearby eateries include China Town (Chinese cuisine), Charleys Cheesesteaks (American sandwiches), and Shake Shack (burgers and fast food).
Can I combine a shopping trip with dining at Chipotle The Gardens Mall?
Absolutely! Chipotle is located inside The Gardens Mall, close to stores like The Walking Company (shoes), Express (clothing), and Claire's (fashion accessories).
How can nearby locations help me find Chipotle The Gardens Mall?
Landmarks like The Gardens Mall Food Court and Apple The Gardens Mall electronics store are close by and can guide you to Chipotle's location.