Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
I just had a question about the menu and then the guy yelled at me.
MO
Mel olavera
Oct 16, 2025
1.0
The “store owner” Sean Randell was taking orders out of sequence, attending to customers before properly entering previous orders into the system. When it was my turn to order, Sean began taking my order while still assisting another customer. When I was in the middle of telling him my order, he got overwhelmed and told me to "hold on." When I inquired why he had asked me to order if he wasn’t ready, he became rude and told me to take my business elsewhere. I have consistently observed that the restaurant appears to always be understaffed, I have also witnessed the “ store owner” treating employees poorly, yelling at them in front of customers for not doing things at the pace he wants them to, I’m sure he’s always understaffed because of the way he treats his employees. This behavior is unprofessional and unacceptable. I hope you will take steps to ensure that all customers are treated with respect and that the workplace environment is improved for the staff.
LC
La'Antwanette Cooper
Oct 8, 2025
1.0
They turned several customers away at 7:15….but the mall closes at 8 pm. Confused.
AS
Alexandre Silva
Sep 1, 2025
1.0
09/01/2025
Labor Day, maybe those who were working shouldn't have been. The lunch wasn't made with any dedication or professionalism. The person had to take care of the purchase, cut the bread, make the lunch, among other things. The bread wasn't warmed up as usual. The bacon in my lunch was cold because it had been ready for some time. Sad experience. I hope those in charge will do something for the employees so that they are satisfied with their work, something that didn't seem to happen.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Gardens Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, delivery is not available as the delivery hours are marked closed every day.
Can I order food for pickup from Charleys Cheesesteaks?
Yes, pickup is available Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is there a drive-through option for Charleys Cheesesteaks?
No, the drive-through service is closed every day and not currently offered.
Is takeout available at Charleys Cheesesteaks?
No, takeout is closed every day and not offered separately.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Charleys Cheesesteaks accommodate families and children?
Yes, the restaurant welcomes families and children and offers a children's menu.
Are there wheelchair accessible facilities at Charleys Cheesesteaks?
Yes, the entrance, parking, seating, and restrooms are wheelchair accessible.
What nearby shopping options can I visit before or after dining at Charleys Cheesesteaks?
You can visit several nearby stores including Gucci for fashion accessories, Warby Parker for eyewear, and Abercrombie & Fitch for designer clothing all located within Gardens Mall.
Are there other dining options near Charleys Cheesesteaks at Gardens Mall?
Yes, nearby dining options include Brio Italian Grille for Italian cuisine and Ruby Tuesday Restaurant for American-style dining.
Where can I find dessert or sweet treats near Charleys Cheesesteaks?
Sugar Happens is a nearby dessert spot where you can enjoy sweet treats after your meal.