Tropical Smoothie Cafe

3.9
576 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4700 Babcock St., Palm Bay, FL
32905, United States

Hours

Reviews

3.9
576 reviews
5 stars
315
4 stars
104
3 stars
28
2 stars
26
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of communication, and employees being unhelpful or dismissive.

Wait Times

Many customers reported excessively long wait times for orders, often exceeding 20-30 minutes, leading to frustration.

Product Quality

While some customers praised the smoothies, others complained about them being watered down or poorly blended, and food items often had missing ingredients or were not prepared correctly.

Management Issues

Frequent mentions of poor management and staffing problems, including being out of key ingredients and lack of oversight, contributed to the negative experiences.

Cleanliness and Atmosphere

Some customers noted that the facility was clean, but others described a dingy atmosphere and a lack of welcoming behavior from staff.
  • CX
    C.J. X
    Nov 10, 2025
    1.0
    They are all too miserable to care. Didn't even bother greeting me. 5 minutes standing around on my lunch break. They need to wake up.
  • RP
    Rae Porhammer
    Oct 27, 2025
    2.0
    Smoothies are great but goodness gracious God forbid you actually go in and expect these people to do their jobs 😐 doesn't matter what time I come in, I could give the simplest order with the warmest smile and these people respond like making a smoothie is gonna take 10 years off their life. Hiding in the back until I say something when I come in, dirty looks when they come out, no words spoken except the total 🙄 not even an attempt at customer service
  • CH
    C h
    Oct 8, 2025
    1.0
    One person working. Owner nowhere to be found. Half an hour , wait for ten dollars , smoothie. This place just need shut down..... the owner is a joke
  • NN
    Nancy
    Sep 15, 2025
    2.0
    Employee made derogatory remarks about me from the kitchen that I heard from my table. Only 2 employees so the wait was very long.
  • DQ
    Dalia Al Q
    Sep 12, 2025
    5.0
    Destina was super sweet and respectful

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe in Palm Bay?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.