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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rudeness, lack of communication, and employees being unhelpful or dismissive.
Wait Times
Many customers reported excessively long wait times for orders, often exceeding 20-30 minutes, leading to frustration.
Product Quality
While some customers praised the smoothies, others complained about them being watered down or poorly blended, and food items often had missing ingredients or were not prepared correctly.
Management Issues
Frequent mentions of poor management and staffing problems, including being out of key ingredients and lack of oversight, contributed to the negative experiences.
Cleanliness and Atmosphere
Some customers noted that the facility was clean, but others described a dingy atmosphere and a lack of welcoming behavior from staff.
CX
C.J. X
Nov 10, 2025
1.0
They are all too miserable to care. Didn't even bother greeting me. 5 minutes standing around on my lunch break. They need to wake up.
RP
Rae Porhammer
Oct 27, 2025
2.0
Smoothies are great but goodness gracious God forbid you actually go in and expect these people to do their jobs 😐 doesn't matter what time I come in, I could give the simplest order with the warmest smile and these people respond like making a smoothie is gonna take 10 years off their life. Hiding in the back until I say something when I come in, dirty looks when they come out, no words spoken except the total 🙄 not even an attempt at customer service
CH
C h
Oct 8, 2025
1.0
One person working. Owner nowhere to be found. Half an hour , wait for ten dollars , smoothie. This place just need shut down..... the owner is a joke
NN
Nancy
Sep 15, 2025
2.0
Employee made derogatory remarks about me from the kitchen that I heard from my table.
Only 2 employees so the wait was very long.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours at Tropical Smoothie Cafe in Palm Bay?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 8:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
Does Tropical Smoothie Cafe offer curbside pickup and other pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Are there mobile apps available to order from Tropical Smoothie Cafe?
Yes, you can use the Tropical Smoothie app available on both Apple App Store and Google Play Store to view the menu and place orders.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late night meals featuring smoothies, wraps, flatbreads, bowls, and more.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe family-friendly and do they have a children’s menu?
Yes, the cafe welcomes families and offers a children's menu.
Are there any fitness centers near Tropical Smoothie Cafe in Palm Bay?
Yes, W.O.L.F. Fitness Palmbay and Youfit Health Clubs gyms are nearby, making it convenient to grab a healthy smoothie or meal after your workout.
What nearby entertainment and dining options are available around Tropical Smoothie Cafe?
Nearby you can find Yu Jump indoor play center and arcade for entertainment, as well as Domino's Pizza, Bubbakoo's Burritos, Straight Outta Philly sandwich shop, and Twisted Biscuit Cafe for various dining choices.
How can nearby stores and services complement a visit to Tropical Smoothie Cafe?
You can visit nearby stores like Family Dollar for shopping needs or enjoy a spa session at Top Nails, making it easy to combine errands, relaxation, and dining all in one trip.