Sonic Drive-In

3.6
1504 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Palm Bay, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1038 Malabar Road Southeast for the ultimate SONIC experience!

Location

Sonic Drive-In
1038 Malabar Road Southeast, Palm Bay, FL
32909, United States

Hours

Reviews

3.6
1,504 reviews
5 stars
600
4 stars
352
3 stars
209
2 stars
105
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong flavors.

Cleanliness

The establishment was often described as dirty, with unclean restrooms and greasy floors.

Food Quality

Many customers expressed disappointment with the food quality, citing cold, greasy, or poorly prepared items.

Customer Service

Several reviews mentioned poor customer service, including rude staff and lack of communication.
  • CV
    Chris V.
    Dec 26, 2025
    1.0
    Do NOT go to this god awful location, I’d rather burn my money than give them a cent (in fact, they didn’t even give me my change.) Waited for 5 minutes at the speaker to ask a quick question (if they sold ice) — I got no response. Therefore I pulled up to go to the window. There was only 2 cars in the drive thru line, so I pulled up and waited TWENTY FIVE minutes for those 2 cars to be served. As I pulled up to the drive thru window to ask for a singular bag of ice — I’m told to wait, they then proceed to go to serve the car behind me while pointing at my car while conversing about me not ordering through the speaker. The lady behind us flipped us off and sped off after receiving their meal, because of what the employee said about us. They were not friendly, unprofessional, and did not give me my change back for the bag of ice (I gave $4) but was so irritated I just drove off. I don’t care about the change, but it’s still not right to not even attempt to give someone their money back even if it’s 50 cents. Just truly a joke of a location and do not waste your time there, and I am usually an understanding person if a place is short staffed — but, this is how NOT to run a business.
  • PZ
    Pamela Zorrilla
    Dec 17, 2025
    2.0
    I ordered online. A message said to pull up and let them know I'm there and what number parking spot I was at. There were no numbers and no way to let someone know I was there to pick my order up. I had to go inside to get it. I don't mind going inside though I thought it was like the other sonic. The girl at the counter was not very friendly. I got my food and left. The food flavor was bland. Not as fresh as I have had at other locations. It may have just been an off day. This won't turn me off from ordering at this location again.
  • JF
    Jeff Folb
    Dec 10, 2025
    2.0
    Was driving by about 8pm and decided to stop for a Cherry Limeade, one of my favorite drinks and we do not have a Sonic at home. There was only one vehicle in front of us but had to wait almost ten minutes just to get my drink. In the meantime I could see three different employees running around but no orders coming out of the window. Inside I watched one of them drop a half filled cup as they went to answer their cell phone. Finally got my drink and headed home. It tasted ok but I have had better. When I got home and opened the cup I found out why....I got a cherry limeade with no cherries or limes in it...what I consider the best part of the drink was missing....this is the first time in maybe a hundred times I have ordered this beverage it has not had cherries and limes in it....while it is not a big deal in the grand scheme of things I stopped just for this item and was greatly disappointed...poor training? uncaring employees? Not sure why but I would not stop there again......
  • KP
    Katie Platt
    Dec 9, 2025
    1.0
    We got a couple of drinks and a breakfast burrito. We waited awhile for the burrito just for it to not have any eggs. This is sadly not the first time we’ve had issues with this location and probably won’t be coming back.
  • RP
    Ruth Painter
    Dec 7, 2025
    1.0
    All I ordered was a drink while waiting for my DoorDash pick up to be ready. She put the wrong flavor in my Coke and I asked her to remake it instead of remaking the drink, she dumped half of it out and then just filled the rest with cream.So when she gave it back to me , it tasted like milk could barely taste any coke. She seemed annoyed and indifferent. very poor customer service , I ended up just throwing the drink out because I didn't want to ask her to remake it again and her do something to my drink. Mind that's $4 for a drink now wasted.