McDonald's

2.9
1743 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
132 Malabar Rd SW, Palm Bay, FL
32907, United States

Hours

Reviews

2.9
1,743 reviews
5 stars
484
4 stars
249
3 stars
250
2 stars
161
1 star
599

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attention from staff.

Food Quality

Numerous reviews highlighted consistently cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about the state of the bathrooms and dining area.

Management Concerns

Several customers pointed out issues with management, including unprofessional behavior and a lack of effective oversight, contributing to the overall poor service.
  • SS
    Shane S
    5 days ago
    1.0
    Zero customer service followed by soda being mixed up in the machine
  • TR
    Tere' rivers
    Dec 14, 2025
    1.0
    I ordered on the app . They took my money but didn't have my items.. its always this location . I just asked for a refund. I was given a meal card. So I pretty much paid for my next meal and left with no food?????. Honestly im tired of wasting my money and time . I thought she gave me a gift card no its a free meal card for that location WOW . So If you come to order and dont have money just give a IOU . Because that's what I got
  • KL
    Kathleen Lynn
    Dec 12, 2025
    1.0
    I always come here every Friday and this was probably the worst experience I ever had . I understand the drive through process this is not my first rodeo . But when the other line helped four other cars before they even acknowledged me is insane . Do better !
  • TK
    Timothy K
    Dec 6, 2025
    1.0
    Some of our fries were hot others were not. The cheese on our burgers wasn't melted because the burgers weren't hot. I watched an elderly couple walk out because no one would wait on them and they couldn't or didn't want to use the kiosk. The whole time they are pumping out Uber eats and drive through orders. If this is the best that McDonald's can do, or at the very least acceptable to them, they should close the doors. What a damn shame. Luckily they had instructions by the trash can letting people know how to throw their garbage away. What a joke. I'm sure Ronald is crying somewhere right now.
  • SB
    Sarah Balarezo
    Dec 4, 2025
    1.0
    I use Mobile Ordering to try and bypass at least HALF of the Idiocracy. However, they manage to almost always screw it up anyway. Half of time they don't even acknowledge you in the drive thru I have to come to the window to tell them I'm picking up my order. I know, we aren't supposed to have expectations of decent service when it comes to McDonalds, but excessive wait times for a mobile order is just plain stupidity. Lying to your customers and saying "we were just waiting for your fries!" And you literally hand me cold food. It's hard to not take that personally. That's an absolute deal breaker for me. That'll be the last order I ever place here :) I see the new sign saying to speak with respect and that you can refuse service.. Maybe you should wonder WHY people get so upset.. or just read your other reviews perhaps?!

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours for dining in, drive-thru, and delivery?

McDonald's in Palm Bay, FL operates 24/7 every day of the week for dining in, drive-thru, and delivery services.

Where is McDonald's located in Palm Bay?

McDonald's is located at 132 Malabar Rd SW, Palm Bay, FL 32907, USA.