McDonald's

2.9
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
132 Malabar Rd SW, Palm Bay, FL
32907, United States

Hours

Reviews

2.9
1,726 reviews
5 stars
483
4 stars
247
3 stars
246
2 stars
162
1 star
588

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported consistently cold, stale, or poorly prepared food, leading to dissatisfaction.

Service Issues

Many reviews highlighted long wait times, incorrect orders, and poor customer service, with some staff displaying unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in both dining and restroom areas.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior and lack of oversight, contributing to the overall poor experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SW
    Sydney Williams
    4 days ago
    1.0
    This McDonald’s needs help- or just to turn into something different completely
  • MM
    Mat
    Nov 16, 2025
    1.0
    This place looks like a circus. Very bad customer service and food was bad this needs a new manager asap
  • JR
    Jesus Rodriguez
    Nov 16, 2025
    5.0
    Excellent service, had an inquiry with the shift manager, Ms Zamiah; She was very kind and tactful while displaying a very professional and matured behavior. This is a place our family frequent and had never encountered any problems. Thanks Ms. Zamiah and Team for the good work!
  • MM
    Murky
    Nov 9, 2025
    1.0
    The most consistent in messed up orders and poorly prepared food of any McDonalds I've ever been to. I've gone once or twice a year to this one because it's late i'm in the neighborhood and I need something to eat thinking "hey, maybe it'll be ok this time". They've yet to prove me wrong. The food seems unsanitary and stale, the service is usually some pissed off teenager being yelled at by someone behind them, and you can tell when it was made the person couldn't have cared less. For such a prominent location at a busy intersection I'm sure the experience they're offering locals has pushed many away. I know these reviews don't do anything and I rarely leave them, but it should be said.
  • JS
    Jess Suelter
    Oct 31, 2025
    1.0
    All right folks, I realize this is McDonald’s but even they can do better. This was a $10 value meal, through the drive-through. French fries were warm, Coke was cold, cheeseburgers were disgusting. The only good that happened on this was I was in and out of the drive-through in less than two minutes.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours for dining in, drive-thru, and delivery?

McDonald's in Palm Bay, FL operates 24/7 every day of the week for dining in, drive-thru, and delivery services.

Where is McDonald's located in Palm Bay?

McDonald's is located at 132 Malabar Rd SW, Palm Bay, FL 32907, USA.