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McDonald's

2.9
(1753 reviews)

Business Details

132 Malabar Rd SW, Palm Bay, FL
32907, United States
(321) 951-8980
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
132 Malabar Rd SW, Palm Bay, FL
32907, United States

Hours

Reviews

2.9
1,753 reviews
5 stars
489
4 stars
248
3 stars
251
2 stars
164
1 star
601

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, long wait times, and incorrect orders.

Food Quality

Numerous customers reported receiving cold, stale, or poorly prepared food, with many expressing disappointment in the overall quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.

Management Issues

There are complaints about poor management practices, including inadequate staff training and a lack of responsiveness to customer concerns.
  • BR
    Brian Reynolds
    6 days ago
    2.0
    The quarter pounder was NOT made to order. It was cold.
  • LS
    Linda Stjohn
    Feb 19, 2026
    5.0
    So far the issue then is the fact they have no clue we’re my food is then it goes the way I wanted it to be and then I got a free meal for myself and then they said they would give me a free meal for ever
  • DM
    Daniel Morales
    Feb 11, 2026
    1.0
    Service was horrible. The crew in the back must all be friends, and my burger had black dots as well as the cheese. They burnt my bread, fries were cold, and my nuggets were hard like cardboard. Soda was the only good thing about this place. Horrible.
  • CD
    Christopher D'Anna
    Jan 22, 2026
    5.0
    Cheers to Rico (aka Rico Suave) and Mya! Great customer service and professionalism in adversity. While dealing with a drive through down on both lanes, these 2 restaurant service industry leading teammates went far above expectations. Well done. 10 out of 5 star experience🌟
  • HM
    Hector Molina
    Jan 18, 2026
    1.0
    Unfortunately, the experience at this McDonald's is almost always bad. The staff does not check the orders and they rarely come out well done. One pays for something specific and receives something else. Better training and supervision are needed. 👎🏿

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours for dining in, drive-thru, and delivery?

McDonald's in Palm Bay, FL operates 24/7 every day of the week for dining in, drive-thru, and delivery services.

Where is McDonald's located in Palm Bay?

McDonald's is located at 132 Malabar Rd SW, Palm Bay, FL 32907, USA.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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