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Dunkin'

3.7
(381 reviews)

Business Details

(321) 914-4071
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palm Bay, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3490 Bayside Lakes Blvd SE, Palm Bay, FL
32909, United States

Hours

Reviews

3.7
381 reviews
5 stars
200
4 stars
53
3 stars
25
2 stars
19
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and management, as well as unresolved complaints.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, such as dirty floors and improper food handling practices.

Management Issues

Feedback indicated significant problems with management, including unprofessional behavior and lack of accountability.

Product Quality

While some customers enjoyed the food and drinks, there were complaints about stale items and incorrect preparation.
  • RD
    Randy Doo
    Feb 9, 2026
    1.0
    Ordered a sandwich on the app. When I got to the store they said the oven was down. They couldn’t make my sandwich. I was in a hurry. They offered me two donuts or I could come back later. I couldn’t come back. I took the donuts. However I used points on this order and now I have no points and never got my sandwich. Called to talk to the manager and was told he was busy. I will not be visiting this location ever again. Very disappointed! And I love Dunkin. But not this one.
  • JO
    Jerrett Oakes
    Feb 4, 2026
    5.0
    Great place coffee taste as it should fast service and reasonable priced
  • DT
    Dan T
    Feb 1, 2026
    5.0
    Coffee in the mornings before work. Fast and friendly service. I stop by almost every morning.
  • MM
    Micheal
    Jan 15, 2026
    1.0
    This is by far the worst Dunkin’ Donuts location I have ever experienced. In November, I had a drive-thru incident involving multiple rude and unprofessional employees (Jasmine, Bianca, and a manager identified as Casey). I was spoken to harshly in front of my child, denied my order, blamed for their drive-thru timing metrics, and told to drive around without being served. The only employee who showed professionalism was Alyssa, who attempted to de-escalate and apologized on behalf of others. After realizing my original corporate complaint did not go through, I followed up again recently. When I called the store to speak with the manager (Kaci Nelson), Bianca once again refused to provide contact information and hung up on me. When I called back, Kaci answered and was herself curt, dismissive, and rude, telling me to “call back when they’re not busy.” This is a clear pattern of poor management, lack of accountability, and unacceptable customer service. I have since contacted corporate because attempts to resolve this directly have gone nowhere. If you value respectful service! especially as a parent with children. avoid this location.
  • TP
    Thaelanis Philandrar
    Dec 26, 2025
    5.0
    Who dont love dunkin??

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palm Bay, FL?

Dunkin' in Palm Bay, FL is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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