Dunkin'

3.7
372 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palm Bay, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3490 Bayside Lakes Blvd SE, Palm Bay, FL
32909, United States

Hours

Reviews

3.7
372 reviews
5 stars
195
4 stars
52
3 stars
25
2 stars
19
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were reported as rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation, leading to frustration and dissatisfaction.

Cleanliness and Hygiene

Several reviews highlighted concerns about cleanliness, including unsanitary conditions and improper food handling practices.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, with some expressing dissatisfaction with the speed of service.

Product Quality

While some customers enjoyed the food and drinks, others reported issues with stale items and incorrect preparation, affecting overall satisfaction.
  • K6
    Karma 640
    Nov 6, 2025
    1.0
    Cassandra was incredibly rude and did not pay attention to our order, got it wrong, and just had an overall horrible attitude, as if we were inconveniencing her. She needs to be fired immediately...
  • CM
    Cara Marchese
    Nov 1, 2025
    5.0
    Nice people who work here
  • CF
    Chris Fitzgerald
    Oct 18, 2025
    5.0
    Everyone was very cheery very well-mannered even when I spilled my drink they got me a new one I definitely go back here even if it's out of my way
  • NN
    Nicole
    Oct 15, 2025
    1.0
    Was picking up a mobile order in drive thru on a Sunday morning and while I was sitting there waiting for my drinks, I watched the manager ( Kacie ) drop a cup on the floor and pick it up and continue to use it to serve a customer. I was so disgusted. The floor was covered with water that everyone was walking in and she still used a cup that fell in filth to make a drink for a customer. Unacceptable!!! Dunkin!!! Pay attention and fix this!!!
  • ED
    Erin Dyer
    Oct 7, 2025
    1.0
    Drinks and food are great. The manager at this location is awful. I have witnessed her blowing up unprofessionally on employees in front of customers and have even seen her make employees pay for drinks that customers complain about. Last I knew, that was illegal. Will not be going back to this location due to terrible management.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palm Bay, FL?

Dunkin' in Palm Bay, FL is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.