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Dunkin'

3.8
(700 reviews)

Business Details

4897 Babcock St NE, Palm Bay, FL
32905, United States
(321) 674-9959
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palm Bay, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4897 Babcock St NE, Palm Bay, FL
32905, United States

Hours

Reviews

3.8
700 reviews
5 stars
353
4 stars
133
3 stars
59
2 stars
39
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and slow service.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Product Quality

Feedback indicates inconsistent food and drink quality, with some customers expressing disappointment over stale items and poorly prepared food.

Staff Attitude

While some customers appreciate the friendly demeanor of the staff, others report negative interactions, particularly with management.
  • CS
    Christopher Struthers
    5 days ago
    5.0
    For many years this was me "Go To" Dunks. The crew got to know me so well that as I came through the door they had already started my order. Talk about fast service!
  • BD
    Brenda Destefano
    Feb 8, 2026
    5.0
    Best customer service in town . Everything is always on point
  • ND
    Nancy Destefano
    Feb 8, 2026
    5.0
    We come in everyday. Staff is amazing ! The manager always makes sure the store is clean and fresh food exc !
  • CH
    Camille Horn
    Feb 7, 2026
    1.0
    Wow. Customer service is close to nothing here. How disappointing… I have waited five days to speak to a manager about this situation. I left my phone number card number email and name and never got a response. I have called a total of seven times and finally Got in touch with someone today. Their manager, William. Dunkin do yourself a service and fire this person. He has been aware for the past seven days that I needed to speak to him as a customer that was upset and chose to ignore me. I was told a different price for my food and he is refusing a refund. The Dunkin’ Donuts In Palm Bay are horrible every location there is something wrong. Usually, the staff and the managers are really nice And make sure that the service is excellent, but this location is the worst location I have ever been to. I was told by the employee that I would be getting a refund. That’s why I left all my information he is now refusing to give me a refund.. I’m a college student and work very hard for my money and for it to be stolen like this is so disappointing. He told me to bring the food back or the receipt. This incident happened on Wednesday. I can’t bring the food back and it’s been six days. I’m not sure where this receipt is. This is completely disheartening
  • CX
    C.J. X
    Jan 20, 2026
    1.0
    Overpriced poison. Hands out wrong orders during breakfast and refused to make things right. 2 days at work with no food 😅

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palm Bay, FL?

Dunkin' in Palm Bay, FL is open daily from 4:00 AM to 8:00 PM.

What new holiday drinks can I try at Dunkin'?

You can try the new Cookie Butter Cloud Latte and Berry Sangria Refresher, plus the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes on the holiday menu.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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