Dunkin'

Reviews

• MA

  May Ali

  4 days ago
  2.0
  Is this how it’s supposed to be half way empty for a large😭gave me the wrong order first then this now I’m annoyed Dunkin on Palm bay rd do better please you guys weren’t even busy like you usually get
• MS

  Mystic Sticker

  Dec 30, 2025
  1.0
  I placed an order at 9:10 for pickup at 9:50 for a donut and 2 boxes of hot chocolate. They didnt start making it till 9:50 and i had to wait the 30 minutes for it to be made.
• MM

  Marilu Montalvo

  Dec 28, 2025
  5.0
  I usually dont leave reviews but this location specifically has gotten our coffee order wrong in the past. BUT Kaytee (I believe that was the way it was spelled) you did an amazing job! And thank you for your outstanding costumer service! Happy New Year! Wishing you many blessings you deserve it.
• BM

  Bat Man

  Dec 23, 2025
  1.0
  Barbra is an old lady I see every morning I get coffee she’s super races, and extremely mean and tired, she messed my order up multiple times. Just sad
• SR

  Sarah Rubin

  Dec 2, 2025
  1.0
  Lately this location has gone down hill. My regular drink is $6.50 and they often don’t prepare it correctly, to the point that the sweet girl at the window will even comment if it was made right the first time. The manager is great when she’s at the window, but she is the one that most frequently prepares my drinks incorrectly when she’s the one making them. She also trash talks employees and customers to other employees, in front of customers (for call-out reasons, weird orders, etc). Today was the final straw that has me finally leaving a review…I ordered a large iced coffee with coffee milk and cookie butter flavor. The cashier rang in 4 coffee milks, the last time someone did that I received a drink that was pure white with no signs of coffee - so I politely asked if 4 was too many, but she replied that 4 was correct for a large (mind you she charged me an addt. $2 for coffee milk…), I said thank you and pulled to the window. The girl at the window was not the one taking orders, she was very polite and handed me my food while we waited on my drink. Once she handed me the drink, she walked away. I received a drink that was just lighter than black coffee, definitely not with 4 coffee milks. Since she left the window, I chose to go home and put half and half in it and just deal with it, rather than wait. Once I made it drinkable with half and half, I discovered there is no cookie butter flavor in my drink at all. That made me quite upset, not the lack of cookie butter specifically, but how spiteful the person became that she chose to make my drink and leave out the 2 requested items I asked for (and paid extra for). All because I questioned the 4 coffee milk adders? I’m so disappointed and I’ve chosen to personally no longer support this Dunkin location. It’s been a longggg build up of trust issues with my mobile orders being correct, but this was the final straw.

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