Dunkin'

Reviews

• TD

  Theresa Desfosses

  Feb 10, 2026
  5.0
  The employees are always very friendly and they go above and beyond!!
• BW

  Briana White

  Jan 23, 2026
  1.0
  The food here is fine. Some of the workers are great don’t get me wrong. I come here a lot for the mini bagel bites. However, this morning was a completely different experience and I was not happy. I went in and stood patiently in line. It was almost my turn I was up next, and a lady walked in front of me asked others if they were in line but completely ignored me. The worker went straight for the other lady who had just cut right in front of me after standing in line for over 10 min. She didn’t even stop the lady to say “hey I’m sorry but this young women was here before you if you don’t mind me getting her order first” which would have been great customer service. However, that did not happen. I did not feel welcomed at all. I asked about the Valentine’s Day tins and got met with a “no” and blank expression. One of the other girls who work there who is always so sweet when I came in then told me when they would be available and met me with her awesome smile. THATS how you do customer service. You don’t ignore a customer who clearly stood in line for 10 min and take another customers order who jumped in front. I bit my tongue over the incident again. Not one to complain. I know this seems very small considering but I was not happy with that interaction AT ALL!
• PZ

  Pamela Zorrilla

  Jan 19, 2026
  5.0
  This location was very busy at the drive thru, Yet the staff were on top of it. The wait time wasn't too long. There was a pleasant person at the pick up window.
• CH

  Camille Horn

  Jan 18, 2026
  1.0
  I am ANGRY AND DISAPPOINTED. My grandma faced bullying, harassment and borderline abuse at this horrible establishment. We walk into Dunkin’ Donuts at 10:36. We get our order taken, and begin waiting for our food and drinks at 10:40. My grandmother ordered a small plain black coffee, and I ordered a small Matcha with vanilla. Three minutes later, our drinks come up. I have to be at work at 11:15, Therefore, I didn’t have a lot of time to wait, but I wanted to wait with my grandma because she’s elderly. 1045 comes by not one food item has gone out, but I have seen at least seven cars pull up from the drive-through window and go. They have at least 20 people in the dining room room waiting for their food or drinks. 1050 comes around one item to one customer has gone out still no sign of our food. 1055 comes around. I eventually have to leave to get to work and leave without my food that I paid for. My grandma continues waiting for the food at after 11:00 am she receives the food it is burnt. She then ask for it to be remade, being older it is hard to chew on burnt food. She is then harassed and bullied by two other customers, as well as the employees are sitting there watching it happening and not only watching it happening and instigating it as well. My grandma is extremely disappointed hurt and upset. I am extremely disheartened and disappointed in Dunkin’ Donuts. I thought they valued customer service, and I thought they cared about their customers more than this. No, I’m sorry. No refund. No let me fix this. No manager talk to nothing just joking and making fun of her as she walks out of the restaurant. I am so ashamed of this behavior By any human.
• BL

  Brian & Nicole Love

  Jan 13, 2026
  5.0
  Pulled in for a quick stop and grabbed an assorted box of Munchkins - super fresh and absolutely yummy. 🍩 Dom took my order and greeted me at the window. He was super funny while still being professional, which made the experience even better. Customer service like his makes a difference - more people could learn from Dom. We’ll definitely be back!

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