Dunkin'

3.5
1259 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palm Bay, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
898 Palm Bay Rd NE, Palm Bay, FL
32905, United States

Hours

Reviews

3.5
1,259 reviews
5 stars
555
4 stars
210
3 stars
114
2 stars
66
1 star
314

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude or dismissive behavior from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, burnt food, and stale donuts as common complaints.

Wait Times

Many customers experienced long wait times, particularly in the drive-thru, often due to understaffing or slow service.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in the bathroom.
  • SS
    Shelley Songer
    Nov 10, 2025
    1.0
    My daughter bought a dozen donuts for my birthday and they were dried out, old or stale. I brought them back and was told they were fresh. I showed the donuts to the proprieter and she reiterated " if you bought these today then they are fresh".
  • KB
    Kaily Braun
    Oct 31, 2025
    1.0
    I try and go to this location every few months hoping it gets better. Today was extremely disappointing, I get in line for the drive thru and it my turn and I sit at the box for 10 minutes. Finally I decided I’ll just go in. While coming around the corner I see they have no one waiting at the window. I finally get my food and drink. Food is cold and not like it used to be. Very sad about this experience.
  • MH
    Mery Hernandez
    Oct 24, 2025
    2.0
    The coffee was very watery. I found a hair in the bagel. The girl with black and red hair had a bad attitude and looked at us badly.
  • TB
    Tanesha Best
    Oct 14, 2025
    1.0
    I usually love Dunkin’, but this visit was disappointing. I ordered the avocado toast, and they completely burned the bread — instead of remaking it, they tried to cover it up by piling on avocado spread. You could still taste and see the burnt toast underneath. It’s frustrating when a mistake is made and they try to hide it instead of just fixing it. Definitely not the quality or honesty I expect from Dunkin.
  • AR
    April Robshaw
    Oct 7, 2025
    4.0
    Overall it's a decent Dunkin donuts, bagel bites for overcooked and the older woman at the drive through service window seem to be either rushed, irritated or in an extreme hurry as she had a solum look on her face but she was like trying to hurry everybody along as fast as possible enough that the 2 donuts got squashed as she hurriedly shoved them towards my hand. Maybe she just over shot her reach out the window and maybe she was having a bad mid morning. Coffee was great.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Palm Bay, FL?

Dunkin' in Palm Bay is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does Dunkin' in Palm Bay offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.