Service Quality
Customer experiences with staff are mixed; while some praised friendly and efficient service, others reported rude behavior and poor management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly in drive-thru service.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting it was clean while others reported dirty conditions.
Overall Experience
Overall, experiences are mixed, with some customers expressing loyalty and satisfaction, while others are frustrated with repeated issues.