Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,338 reviews
5 stars
468
4 stars
296
3 stars
243
2 stars
110
1 star
221
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, poorly prepared food, including stale fries and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, rude staff, and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unclean dining areas.
Customer Experience
Many patrons expressed dissatisfaction with the overall customer service, citing rude interactions and lack of attention from staff.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
- CCCJOct 26, 20251.0Waited 25 minutes in a drive through line to get the wrong food order. Fries tasted like the grease had not been changed in months. Out of tea, settled for a soda that was almost all syrup. The 1 star is generous.
- CBC BOct 10, 20252.0Been to this wendys twice and both times they did not have everything that I asked for. I thought this was a wendys and not a mcdonalds with a broken ice cream machine. Service took a while but otherwise fine.
- KNKrys NOct 9, 20251.0I just spent $47 on food to feed my family for the night and this is the quality of food that we received. The lettuce is basically rotten, and the tomato looks as if it’s been sitting for days. Unless you’re looking for food poisoning, I would definitely recommend not eating at this establishment. And the fry serving size was pitiful. For a large combo meal. And the server did not act like she wanted to be bothered, when she handed me two bags of food, with not one single napkin. Terrible! I expected my food to come out hot, because I had sat there for 15 minutes, and of course everything was cold as could be.
- JLJoAnn LeistenOct 2, 20255.0Brianna was a beautiful lady with a beautiful personality. She definitely makes a customer feel wanted and appreciated.
- AWAmy WilliamsonSep 22, 20255.0Donteils awesome! The cookies are great
Frequently Asked Questions About Wendy's
Is Reid Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Palatka, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Palatka, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (386) 328-7225.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Reid Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Palatka, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's on Reid Street?
The drive-thru at Wendy's Reid Street is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Is the Wendy's at 1824 Reid Street in Palatka, FL currently open?
Yes, the Wendy's at 1824 Reid Street is open and committed to serving customers every day.
Does the Wendy's on Reid Street offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Which payment methods are accepted at Wendy's on Reid Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I order food online from Wendy's Reid Street location?
You can order online via their website at https://order.wendys.com or through the Wendy's mobile app.
Where can I find the menu and nutrition information for Wendy's on Reid Street?
Menu and nutrition details can be found at https://menu.wendys.com or through the Wendy's mobile app, including allergen information and customizable options.
Is there delivery available from Wendy's near me in Palatka, FL?
Delivery availability can be checked on the Wendy's app or order.wendys.com by entering your address to see if service is offered in your area.
What nearby places can I visit before or after eating at Wendy's on Reid Street?
Nearby places include Hoot Owl Farm House (ice cream and candy shop), Palatka Flooring Center (home decor), Papa Johns Pizza (restaurant), and gyms like GAMMA Fitness, LLC and Gordon Extreme Fitness for post-meal activities.
How can nearby places like the Palatka Flooring Center or American Hearing Aid Center help when visiting Wendy's on Reid Street?
While visiting Wendy's, you can conveniently access nearby services such as home decor at Palatka Flooring Center or health services at American Hearing Aid Center, making it easy to combine errands with dining.
Are there entertainment or social spots close to Wendy's in Palatka, FL?
Yes, Vick's Supper Club is nearby for dancing and nightlife, and local thrift shops like Roy's Auctions and Thrift Store offer shopping opportunities, making it easy to enjoy entertainment before or after your meal at Wendy's.