Wendy's

3.5
1343 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1824 Reid Street, Palatka, FL
32177, United States

Hours

Reviews

3.5
1,343 reviews
5 stars
469
4 stars
297
3 stars
243
2 stars
111
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers frequently reported cold, poorly prepared food, with several mentioning unsanitary conditions and expired ingredients.

Cleanliness

Multiple reviews noted the restaurant's dirty environment, including filthy dining areas and restrooms.

Customer Experience

Many customers expressed frustration with the overall experience, citing poor service and lack of attention from staff.
  • LN
    Last Name
    Jan 2, 2026
    5.0
    You got to try to spicy chicken sandwich with cheese.
  • UM
    Ursula McCollister
    Dec 26, 2025
    1.0
    Stopped in on Christmas Eve because it was the only place open. Employees cursing at the register, restraunt was dirty, burger made wrong not once but twice. Employees going outside smoking weed. Horrible experience will never go there again. If I could give no stars I would.
  • RK
    Rachel Keve
    Dec 24, 2025
    2.0
    We came at 8:15 (they were closing at 9 that day). It was not busy at all, a few people. We ordered a PLAIN Cheeseburger and even said just meat and cheese. We also got a few Baconaters. We got our food and the baconaters had no bacon, and the plain cheeseburger was drenched in ketchup. It wasn’t that big deal. We cut our loses with the bacon but the cheeseburger was for a picky kid so we asked again “Hey this was just supposed to be meat and cheese is there anyway we can get a fixed one?” She took it out of my hands then replaced it, the new one had mustard, pickles, and onions. When I took it back yet again I was told we didn’t ask for a plain cheeseburger. We literally ordered a kids cheeseburger that only comes with ketchup and cheese and requested the ketchup be taken off. It’s really not that hard. On top of that the lady at the front was cussing the whole time and was just staring at everyone rather than taking orders. Just not a good Wendy’s at all.
  • DS
    D Silcox
    Dec 16, 2025
    1.0
    This is the worst Wendy’s you’ll ever go to
  • CC
    CJ
    Oct 26, 2025
    1.0
    Waited 25 minutes in a drive through line to get the wrong food order. Fries tasted like the grease had not been changed in months. Out of tea, settled for a soda that was almost all syrup. The 1 star is generous.

Frequently Asked Questions About Wendy's

Is Reid Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's on Reid Street?

The drive-thru at Wendy's Reid Street is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.