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Wendy's

3.5
(1349 reviews)

Business Details

1824 Reid Street, Palatka, FL
32177, United States
(386) 328-7225

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1824 Reid Street, Palatka, FL
32177, United States

Hours

Reviews

3.5
1,349 reviews
5 stars
471
4 stars
298
3 stars
242
2 stars
112
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or poorly prepared food, with complaints about old oil and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean dining areas.

Inconsistency

Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • CP
    Charles Porrazzo
    5 days ago
    1.0
    Don't go to this location. Especially if you have small children. Employees were listening to loud vulgar music and forgot to put half the food in her bag will never return.
  • LH
    Lori Hackney
    Feb 22, 2026
    1.0
    Currently parked for 35 minutes for a 10 PC nugget. I think they forgot me. I don't want to complain amd.get my food spat on. Do they not see a big silver car here this long?
  • WT
    Whipple Test
    Jan 31, 2026
    2.0
    They really need to stay on top of the fryer and the oil. Needed changed old oil.
  • AL
    Amber Len
    Jan 14, 2026
    1.0
    Terrible every time. It should just be shut down. I made the mistake of giving it another shot and they were out of chili and apparently cheese sauce and shredded cheese. I give up🤷
  • RK
    Rachel Keve
    Dec 24, 2025
    2.0
    We came at 8:15 (they were closing at 9 that day). It was not busy at all, a few people. We ordered a PLAIN Cheeseburger and even said just meat and cheese. We also got a few Baconaters. We got our food and the baconaters had no bacon, and the plain cheeseburger was drenched in ketchup. It wasn’t that big deal. We cut our loses with the bacon but the cheeseburger was for a picky kid so we asked again “Hey this was just supposed to be meat and cheese is there anyway we can get a fixed one?” She took it out of my hands then replaced it, the new one had mustard, pickles, and onions. When I took it back yet again I was told we didn’t ask for a plain cheeseburger. We literally ordered a kids cheeseburger that only comes with ketchup and cheese and requested the ketchup be taken off. It’s really not that hard. On top of that the lady at the front was cussing the whole time and was just staring at everyone rather than taking orders. Just not a good Wendy’s at all.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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