McDonald's

3.3
2084 reviews
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Business Details

2627 Reid Street, Palatka, FL
32177, United States
(386) 328-2092
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2627 Reid Street, Palatka, FL
32177, United States

Hours

Reviews

3.3
2,084 reviews
5 stars
657
4 stars
408
3 stars
398
2 stars
209
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some stating it took over 30 minutes to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some customers noted issues with dirty tables and restrooms.
  • KK
    Kimmy
    2 days ago
    1.0
    The only reason I ordered through door dash because I was in the bed sick and I let my daughter order and I paid for the food remind you I use to be manager here no longer and the sad part is I tried to call before I complained about the food through door dash and they finally answered I tried to explain calm and they kept hanging up in my face then take the phone off the hook that was the first and last time like I have a car again I was a lil ill I literally live like 4 min away and the food was cold probably old the nuggets had black spots on them that my daughter had and mine were not even Luke warm so trash or stomach ache or virus I trashed it.
  • LN
    Last Name
    Jan 2, 2026
    5.0
    Food stay fresh because it stay busy. The staff is hardworking team.
  • FH
    Francis Heidrich
    Dec 24, 2025
    1.0
    Horribly-run .. after a long wait, I could hear customer in lane 1 having difficulty with employee with order .. then instead of taking my order next in lane 2, the employee takes another lane 1 order .. I drove off
  • DB
    David Boggess
    Dec 22, 2025
    1.0
    These fools cant count 4 Medium fries, or 8 mcdoubles. Dont Doordash nothing from this garbage can of a Mcdonalds. Its truly sad how such a simple order cannot be done correctly.
  • BD
    Bri Duff
    Dec 19, 2025
    2.0
    4 happy meals, drive thru.. no toys 5pm today (12/19) that was the point of getting the small kids meals.. makes no sense. No one told us “hey we are out of toys” pretty sure it’s just too difficult for some to operate within their job specifications @ McDonalds
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Palatka, FL?

This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru services and what are its drive-thru hours?

Yes, it offers drive-thru service, open daily from 5:00 AM to midnight, extended to 1:00 AM on Fridays and Saturdays.