Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,072 reviews
5 stars
653
4 stars
407
3 stars
396
2 stars
209
1 star
407
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.
Staff Attitude
While some staff members were praised for their friendliness and kindness, others were noted for being rude or unhelpful.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was generally described as clean, although some customers reported dirty tables and restrooms.
Food Quality
Food quality varied, with some customers enjoying their meals while others received cold or poorly prepared items.
- BBBunny1 day ago1.0My food was completely wrong and it was cold was experiencing ever as a shift lead myself
- CSCoach Abe senseiNov 17, 20255.0You can always be assured of a great experience!…this location gave a even higher level of world class Customer service excellence then I’ve seen in a great while. I would highly recommend going there when you’re in the area. ☺️
- AAAryNov 1, 20252.0No purpose in putting in online order the always forget your outside and the food is always old because it’s been sitting
- LHLori HackneyOct 28, 20251.0Currently sitting parked because they gave my order to the car ahead of me. This was after they didn't take my order in the drive thru for 10 minutes. They only took orders on one side. I had to drive around the store and get back in line. At this point even if the sandwich is perfect I'm just going to toss it right out.
- NBN BOct 20, 20255.0The person working drive thru taking orders and payments was very kind and friendly despite them being extremely busy and shortstaffed. When I got to window to get my food they let me have the small fry for free despite them forgetting to add it to my order and didnt demand payment like some mcdonalds stores. I like they did not argue with me and were not rude very respectful and kind people. Not everyone can remain kind and calm when they are slammed and do not have enough staff on hand to serve as many customers as they did but they went above and beyond.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location in Palatka, FL?
This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru services and what are its drive-thru hours?
Yes, it offers drive-thru service, open daily from 5:00 AM to midnight, extended to 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps I can use to order from this McDonald's?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer Curbside Pickup?
Yes, this location offers curbside pickup as part of its pickup and delivery services.
Where is this McDonald's located?
It is located at 2627 Reid Street, Palatka, FL 32177, USA.
Which nearby places could I visit before or after dining at this McDonald's?
You could visit Family Dollar for shopping, or check out Ed's Donuts and More for additional cafe and smoothie options nearby.
Are there any automotive service shops near this McDonald's?
Yes, nearby automotive repair shops include Haseleu's Transmission Specialist, Gautney Repair Shop, AutoZone, and Toby's Alignment, convenient if you need car services before or after your meal.
Is there a bank or ATM close to this McDonald's?
Citizens Bank is nearby, providing convenient banking and ATM services for customers visiting McDonald's.