At Wendy’s in Pace, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pace, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported receiving cold, overcooked, or improperly prepared food, including raw burgers and stale fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food handling practices.
Management Concerns
Feedback indicated a lack of effective management, with complaints about unprofessional behavior from staff and unresolved customer issues.
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Dawn Loper
Dec 11, 2025
1.0
After my 4th (today being the last), I’m beyond disappointed with the food. Quality is less than par. Primarily, everything is way over cooked. Items missing from order BUT I did get a straw and didn’t order a drink. I’ve called the CS number the last 2 times and clearly no positive results 🙋🏻♀️🥴. Photos on my DD page. GM, where the hell are you? Rating the Pace Wendy’s a 1.5.
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Alan Coby
Dec 8, 2025
3.0
30 minute wait for pre cooked food. Horribly slow. order a day ahead. horrible service. dont speak just look with no answers. im in restaurant waiting for 30 plus minutes. nobody in store two people came in after me and 1 other employee. I could grow a cow faster
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dale gilbert
Nov 29, 2025
1.0
Well it's the same no matter what anymore! First of all took me a minute to find the place because all the lights were out you couldn't read the menu board so I had to tell him to turn the lights on and then I get my food you can tell the burgers been precooked the fries are ice cold, got no napkin no straw what is wrong with you people, I just don't understand why it is so hard with these fast food restaurants cook a burger or fries fresh but this generation just can't do it, they were all standing around in their leaning against the counter no lights on anywhere and it was dark no signs lit up no menu lit up old food being served I would recommend not going to any of the Wendy's in Milton or Pace
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teresa enbody
Oct 10, 2025
1.0
All the bad reviews means poor management! And the workers don't give a crap. Last time I ate there the food was nasty.
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Ryan Solis
Sep 28, 2025
2.0
This store has a lot of weaponized incompetence disguised as being nice. The people will talk to you in a sing song voice while actively saying rude things or ignoring you. Was standing in line and told by someone I needed to be in line when I had done nothing to her nor had I even said anything other than a response to a question I thought she was asking me. There was no need for the rude interaction disguised as being nice in a sing song voice. I had not talked to anyone or said anything at all. This woman then proceeded to ignore me and the person behind me and start talking to someone who came in after all of us and walked up to the counter. I understand dealing with rude people all day but there's no need to be rude to people who did nothing to bother you or anyone else.