Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, undercooked, or incorrect food items, leading to dissatisfaction with the overall food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food preparation.
Management Issues
Customers expressed frustration with management's lack of responsiveness and poor handling of customer complaints.
Inconsistent Experience
While some customers reported positive experiences with friendly staff and hot food, these were overshadowed by frequent complaints about service and food quality.
AA
Aj
3 days ago
3.0
Not enough People working to be able to service customers in a manner that should be for fast food. It's slow food, not fast food because there's not enough people there to do the jobs.People were friendly, but they weren't friendly enough to come.And sake you for the delay and in the wait.But the food was good.I got a big bad combo and it was good
N9
n8dogg 9
Nov 17, 2025
5.0
The people are great the food is poisonous. Except for the fries
GF
gregg ferguson
Nov 11, 2025
2.0
Out of co2 for soft drinks and several menu items. That is a management issue, employees were great.
GD
GARY Dravenstatt
Nov 11, 2025
1.0
Store temp was cold and no Coke to drink..How does a place like this run out of Coke..pitiful.
SP
Stacie Parkerson
Oct 13, 2025
1.0
Im not one to complain much when it comes to restaurants, but this McDonald's has some of the worst customer service of any around. Eveytime I come here there is always a problem. This time we went through the drive thru and set there for 5 minutes because no one ever came on the speaker. So we pull forward, to only catch the girl on her phone. Then she wants to say my truck won't register because it's too big. Which that is a lie because it's never had a problem before. She was caught not doing her job and wants to blame my truck. Lol... It's not just this time, but everytime, we have ever went here. Totally uncalled for
What are the operating hours for McDonald's in Pace, FL?
McDonald's in Pace, FL operates 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:29 PM.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7, every day of the week.
Can I order McDonald's for delivery or pickup through an app?
Yes, you can order through the McDonald's App available on both Apple and Android platforms, and also via their online delivery link.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's in Pace, FL provide?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Waffle House, Beef 'O' Brady's, Cosses Place, and another McDonald's, giving you a variety of dining options in the area.
Are there convenient stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include Tom Thumb and Raceway 6887 Pace, which can be handy for refueling or quick shopping before or after your visit.
What healthcare facilities are close to this McDonald's location?
Nearby healthcare facilities include Santa Rosa Medical Center, Woodbine Medical Park, and several medical practitioners like Thomas Messe, M.D. and Christine Tenniswood, M.D., providing accessible medical services near McDonald's.