Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Fast friendly service. Food was great. Jack made it a point to go out of his way to be friendly. Not something we see often these days. Will definitely be back.
FK
Francis Kuhlman
5 days ago
4.0
Lap toppers are welcome, internet is limited. After 3rd visit they shut youtube access off, and likewise w RT.com. never seen it even 1/3 full for seating, so plenty of room. Can get loud at times.
JT
Jose Torres-santiago
Mar 4, 2026
5.0
Really good experience overall! Lovd the food and the vibe I would definitely come again
JJ
Jordon
Feb 25, 2026
1.0
This has got to be without a doubt, one of the worst restaurants I have ever been to. Whoever owns this location has totally let this place go and it is not even worth visiting anymore. The service here is absolutely abysmal. Rude and incompetent employees.
Trying to be a customer here has been one of the most frustrating experiences of my life. for whatever reason my order is NEVER correct or on time when i order here. The last time I tried ordering here I waited for over 30 minutes in the lobby ( not a single employee addressed me or asked if i was being helped while i sat at the counter) just for them to tell me they never even got the order. Complete waste of my time, and to top it off the customer service hotline to resolve these issues is 10 times more useless and frustrating.
Do not give pollo tropical any of your money. Terrible terrible terrible.
MM
Mikaela Moxam
Feb 10, 2026
1.0
ordered. tells me to park cause the fried chicken is gonna take 4 minutes. parked, waited 15 minutes, no food. i go inside it’s sitting there, they forgot to bring it out. get home go to eat the order is wrong and the food is cold. no sauce give that was asked for. don’t even think it was my correct order. it’s 9:30pm. i just wanted a good clean dinner.
What are some nearby banking options around Pollo Tropical in Oviedo?
Nearby you can find Citizens Bank of Florida and FAIRWINDS Credit Union, which can be convenient for banking needs before or after your meal.
What shopping centers are near Pollo Tropical for additional errands or dining?
Oviedo Crossings and Oviedo Crossroads Inc shopping centers are nearby, providing options for shopping and dining to complement your visit to Pollo Tropical.
Are there any convenience stores or pharmacies near Pollo Tropical?
Yes, CVS Pharmacy is close by, ideal for picking up essentials or prescriptions before or after dining at Pollo Tropical.
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