Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
1,503 reviews
5 stars
692
4 stars
320
3 stars
162
2 stars
86
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and attentive service, there were several complaints about rude staff and poor customer interactions.
Food Quality
The food received mixed reviews; some customers enjoyed the flavors and freshness, while others reported issues with portion sizes, food temperature, and incorrect orders.
Consistency
Frequent customers noted a decline in consistency regarding food quality and order accuracy, with several mentioning that their experiences have worsened over time.
Cleanliness
The restaurant was generally described as clean, but there were isolated complaints about food safety and hygiene issues.
- JRJan RiveraDec 29, 20255.0Great Service, Team members were so nice and helpful with the menu
- CCcaliDec 29, 20255.0the food is incredible and taste so authentic!
- TLThe best choice lawncareDec 29, 20255.0Great food and excellent service, normally we stop there 2 or 3 times x week, definitely recommend this place
- YHYen HDec 29, 20255.0The best pollo tropical very very clean restaurant and all customer amazing. Thank you
- KAKiara ArticaDec 29, 20255.0THE BEST POLLO TROPICAL! I come almost every week day for lunch, they even remember my order!! BEST SERVICE!! Food is ALWAYS fresh!
Frequently Asked Questions About Pollo Tropical
What are the regular hours of operation for Pollo Tropical in Oviedo?
Pollo Tropical in Oviedo is open daily from 10:30 AM to 11:00 PM.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery with availability from 10:30 AM to 11:30 PM every day.
Where is Pollo Tropical located in Oviedo?
Pollo Tropical is located at 8301 Red Bud Lake Rd, Oviedo, FL 32765, USA.
Can I order Pollo Tropical's food online?
Yes, you can order online at https://order.pollotropical.com/menu/pollo-tropical-red-bud-lake-rdoviedo-fl/
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and other Latin American inspired dishes, including their signature grilled chicken and Mojo roast pork.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Is there parking available at Pollo Tropical?
Yes, Pollo Tropical has free parking lot available for customers.
Does Pollo Tropical have outdoor seating?
Yes, Pollo Tropical offers outdoor seating options.
What are some nearby banking options around Pollo Tropical in Oviedo?
Nearby you can find Citizens Bank of Florida and FAIRWINDS Credit Union, which can be convenient for banking needs before or after your meal.
What shopping centers are near Pollo Tropical for additional errands or dining?
Oviedo Crossings and Oviedo Crossroads Inc shopping centers are nearby, providing options for shopping and dining to complement your visit to Pollo Tropical.
Are there any convenience stores or pharmacies near Pollo Tropical?
Yes, CVS Pharmacy is close by, ideal for picking up essentials or prescriptions before or after dining at Pollo Tropical.