Dunkin'

Reviews

• AG

  Andy (Fun Guy)

  Dec 11, 2025
  5.0
  Employee was very nice. A+. Will stop back again. ❤️
• JJ

  Jenny

  Sep 23, 2025
  1.0
  I am upset at this location because I felt that I was taken advantage of today. The 3 people who came after me all received their orders within a few minutes, and all got their orders before me, while I waited patiently (with my 2 children) in front of the counter for 25 minutes after I placed the order (until everyone was taken care of). I only ordered 3 drinks and 4 donuts. When I complained, the staff member said he took care of everyone else first because their orders were smaller (1-2 drinks each), and that it was store policy. Actually, my order was smaller than everyone else’s combined. They were in/out within 5 minutes, while I waited with my 2 young children for 25 minutes! If that was the policy, something needs to be changed, because I could be waiting there for hours if more people kept on coming to place orders that were smaller than mine. I placed my order today at 3:50pm today, and didn’t get my order until 4:15pm. To make matters worse, when he finally got around to do my order, he completely forgot what I ordered and made me repeat my entire order again, because he said he “couldn’t remember when he has to make 10 drinks,” and said that I was making it a problem. My order was on my receipt, and is in the system already! If corporate is looking into this, my receipt number is #8159 placed on 9/23/25 at 3:50pm. Also, bluntly saying that “the customer is making it a problem” is completely unprofessional. Other people only had to wait less than 5 minutes, while I had to wait 25 minutes, because he chose to take care of everyone else who came after me first. His reason was “otherwise there will be complaints.” Then he tried to give me 2 extra donuts (which I refused) for making me wait, which is an insult, because my time is much more valuable than 2 donuts. If I wanted 2 more donuts, I would’ve bought them. I would rather that he take care of me in the order of the time my order was placed. I feel that there is injustice because I was skipped by 3 people (literally EVERYONE) who came after me, and the staff thinks giving me 2 donuts would compensate me for my time. Other people were treated as Dunkin Donut customers, but I was not. He justified his actions by saying “otherwise there will be complaints.” Apparently, he thinks other people will complain, but doesn’t think that I will. Well, usually I don’t complain, but I am complaining today because I think All customers should be treated equally.
• PC

  Patrick Chrapkiewicz

  Oct 18, 2023
  5.0
  Caeleb went above and beyond decorating this place… and great customer service!
• BB

  Brianna

  Aug 21, 2022
  5.0
  Nettie went above and beyond to make sure my coffee was exactly to my liking. Thank you!

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