McDonald's

3.6
2339 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 S Nova Rd, Ormond Beach, FL
32174, United States

Hours

Reviews

3.6
2,339 reviews
5 stars
961
4 stars
473
3 stars
356
2 stars
164
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers receiving wrong items or missing components.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold or poorly prepared items.
  • MC
    Manny C
    5 days ago
    1.0
    Morning staff today is clueless. The cashier had no idea on how to process the previous customer's order. The manager to assist. My order was of the numbered meals. The cashier struggled taking my order. It was "to go". I received the wrong order.
  • TK
    tim krise
    Jan 1, 2026
    1.0
    If you're ever hungry and in a little bit of a hurry I'd pick anywhere but here. Probably the longest wait in a drive through I've ever gone to. Never again.
  • RR
    RYAN
    Dec 24, 2025
    1.0
    I stood at the counter for 7 minutes before someone came to the register. Joan: Is this dine in or take out? Me: Take out Joan: hmmm... we're going to have to wait for her. (As if I knew who her was) Me: well I've been waiting 7 minutes for you so do you think you could get someone to help me? ( Everybody has to learn but if you can't distinguish between dine in and take out you shouldn't be alone at the register). Joan then walks to the back & returned with an employee who was very knowledgeable and efficient and also wearing what I would call a cast/boot on her foot. She then takes my order with no issues. However she tells me she cannot give me a receipt because they ran out of receipt paper and if I want one she would have to go all the way to the back. I explained to her that I needed my receipt and she went to the back and returned with it. Now mind you, there was one woman waiting, I'm the first in line and there is a man in a power wheelchair behind me. The woman waiting was upset because it had been over 15 minutes and she had not received her order. I received my order (warm at best) and begin eating my breakfast. I was nearly done with my breakfast and the man in the wheelchair had still not received his order which by the way was just a coffee! He finally went to the front and asked about his order and several minutes later his coffee was finally delivered. As for the atmosphere I've posted two pictures, that speak for themselves. Not sure why I didn't take other pictures of the dirty floor & tables. I'm sure that the picture of the half full half gallon of milk on the table sets the tone. 😆 All in all I guess you could say this McDonald's makes Burger King look like the four seasons 😆😂
  • CD
    Crystal Dongoske
    Dec 20, 2025
    1.0
    Been here for 25 min. Never come here! Sat in drive thru for 10 min with no order taken. Came inside had to ask for a cashier. And waited another 15 min. Everyone is so confused. Feel bad working for this manager/franchise owner. Place sucks
  • VW
    Valencia Wilkerson
    Dec 5, 2025
    1.0
    This location is my local McDonald’s, and I visit it at least five times a month—I know this from my app history. Unfortunately, three out of those five visits my order has been made completely wrong, even after I clearly repeated it and confirmed it again at the first window. I don’t expect luxury-level service from a fast-food restaurant, but this experience is beyond disappointing. The manager, Ali, is very aggressive and refuses to take accountability for his team’s mistakes. I understand that errors happen, but how those mistakes are handled is extremely important. On multiple occasions when I tried to communicate about the incorrect orders, he actually yelled at me. His employees also seem frustrated with his management style. I am very disappointed with how I was treated. He abused his authority and retaliated against me simply because I asked for a refund. I strongly advise avoiding this location.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ormond Beach?

McDonald's in Ormond Beach is open 24 hours from Monday to Thursday, Saturday, and Sunday, and from 5:00 AM Friday to 4:00 AM Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours daily except Friday when it operates from 5:00 AM to 4:00 AM Saturday.