Dunkin'

4.0
208 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ormond Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1535 North US-1, Ormond Beach, FL
32174, United States

Hours

Reviews

4.0
208 reviews
5 stars
120
4 stars
35
3 stars
11
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy hours, with long wait times in both drive-thru and in-store.

Cleanliness

Several reviews highlighted unsanitary conditions, including unclean facilities and poor food handling practices.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for being rude and unprofessional.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing stale donuts and incorrect orders.

Management Issues

Multiple reviews pointed to poor management practices, including ineffective staff oversight and inadequate response to customer complaints.
  • SP
    Sam Pride
    2 days ago
    1.0
    Coffee tastes the same no matter the flavor you add. 8 caramel or 8 mocha or 8 French vanilla , staff has to remake the drink several times and still is unable to get it right. If there are no more flavor syrups, let the customer know! Even with a receipt, I can't get them to fix it and was charged again. It is highly frustrating when I know other employees at the same location have made it correctly, but some are too lazy to even do it properly and I end up just wasting my money because they can’t even be bothered.
  • TS
    Tammy Shinn
    Dec 31, 2025
    4.0
    IT WAS VERY BUSY. WAITED IN THE DRIVE IN FOR A LIL BIT BUT , IT WAS BUSY
  • MR
    Michal Robinson
    Dec 30, 2025
    1.0
    I will never come back to this store. Unsanitary. Worker’s handling food products with the same gloves they use to take money with. Yuck!!! Management didn’t seem to care when I told her about what I had noticed.
  • SH
    Sean Hodgdon
    Nov 30, 2025
    1.0
    Went through the drive thru a few times. Incredibly slow with a line and with out a line. Employees act shocked they have to take orders at times. Forgotten straws numerous times with my order. Orders were made incorrectly more than once. Franchise owner should look into management, as they’re obviously not effective nor do they care. Will be going to another location for now on.
  • MR
    Makayla Rosefellows
    Nov 28, 2025
    1.0
    Had a bad experience at this location. The employees wouldn't take our order, we had to use the kiosk. We ordered a half dozen. Then when the guy got around to fill the order he says they are out of the two flavors that would fill the majority of the box. He gives my husband attitude like its our fault we ordered the flavors they dont have. My husband asked to fill the rest of the box with the other flavors from our order but the employee says he doesn't know what was on our order and fills the rest of the box with a random flavor he chose. Only one of the doughnuts was actually the correct flavor from our order. The other five were all wrong. Maybe dont force customers to take thier own order at a kiosk and then get mad at them because they selected flavors you failed to keep in stock. Also not to mention the place was very unclean.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Ormond Beach, FL?

This Dunkin' is open 24 hours a day, every day of the week.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.