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Dunkin'

4.0
(582 reviews)

Business Details

(386) 675-6955
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ormond Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1628 W Granada Blvd, Ormond Beach, FL
32174, United States

Hours

Reviews

4.0
582 reviews
5 stars
338
4 stars
94
3 stars
47
2 stars
27
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and items being forgotten, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or stale items, while others enjoyed fresh and well-prepared food.

Management Response

Some positive feedback on managers going above and beyond to resolve issues, but also criticism of corporate policies and staff attitudes.

Atmosphere

Generally positive comments about the ambiance and cleanliness, though some customers noted a chaotic drive-thru experience.
  • KS
    Karen Simoneau
    Feb 13, 2026
    3.0
    Sandwiches are great. The hash browns leave a whole lot to be desired!!! They are like mini hockey pucks typically cold and just plain awful!!!! They should consider a new way of cooking them or finding a way that they stay hot and chewable! The rating is based on the hash browns!!
  • JT
    J T
    Feb 5, 2026
    5.0
    Had a few good experiences with this dunkin, pretty consistent and the coffee, food taste good.
  • BM
    Bill Mears
    Jan 27, 2026
    5.0
    Funkin Dunkin rocks!
  • JZ
    Jamie Zemball
    Jan 15, 2026
    5.0
    I am so thankful for the managers and staff at this store!!!! I bought two cases of beaned coffee for Christmas for my husband and forgot to scan my mobile app in so did not get the points. I called corporate and they totally dropped the bomb on this. Told me they could only credit me $100 out of $450, that is a huge amount of difference in points. I have recently been diagnosed with Lupus and can’t carry those heavy boxes and they told me the only way to get the points is to call and ask the manager if I can return them and purchase them back after I scan the app. That means I have to first call and see if they will do it and then I have to try and get the boxes in the car from the house and do that tomorrow. I just got off the phone and the managers are working with me on it and said we could do that tomorrow. It makes a huge difference when people go out of the way two times to make their customers happy. This one is family owned and part of the franchise I believe from when my younger kids went to a local school and they donated many items throughout the year for the PTA. The managers are Kieleigh, Kay and Rylee and they deserve a huge shout out for going above and beyond ordering two cases of coffee beans for me and texting me when it came in and now for helping me get my points. Todays economy is hard enough and every little bit counts. As far as corporate, I think they need more training on how to make their repeat customers happy by helping them on something that could have been an easier fix or at least come up with special exceptions when someone drops $450 on one purchase.
  • TB
    Ta B
    Dec 29, 2025
    4.0
    The worst service is when you go through the drive thru and they stick a tablet in your face and say "it's going to ask you a question" and it's just begging for a tip. I think it's outrageous to ask for a tip at a drive thru and I will not be back because of it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ormond Beach, FL?

Dunkin' at 1628 W Granada Blvd, Ormond Beach, FL is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers in Ormond Beach, FL.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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