Pollo Tropical

Reviews

• MR

  M Ruiz

  Apr 10, 2026
  5.0
  Fast service, excellent food, friendly staff
• NG

  Natalie Galindo

  Apr 6, 2026
  5.0
  My go to place every week Besides the chicken being so fresh Santiago that’s on drive thru is always so helpful. Thank you!
• JF

  Jahmel Francis

  Apr 1, 2026
  3.0
  Jumping hoops just to get a refund on a missing item on an order. Ridiculous
• LD

  Li Dy

  Mar 30, 2026
  5.0
  Santiago provided great customer service. Was super helpful in providing information on how to become a reward member; he was knowledgeable on the process. Kudos to this facility because the food is also well done.
• MC

  Mario Carniello

  Mar 24, 2026
  5.0
  I had a wonderful experience at this restaurant during my recent trip to Orlando. While the food was excellent and everything was served fresh, the service is what truly sets this place apart. I want to give a special shoutout to Victoria, the cashier, she was incredibly kind, patient, and professional throughout my visit. It’s rare to find someone who takes such genuine pride in their work, and her welcoming attitude made a huge difference. I will definitely be coming back on my next visit to the city!