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Pollo Tropical

3.8
(1388 reviews)

Business Details

3224 East Colonial Dr, Orlando, FL
32803, United States
(407) 228-2242

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
3224 East Colonial Dr, Orlando, FL
32803, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

3.8
1,388 reviews
5 stars
652
4 stars
272
3 stars
155
2 stars
84
1 star
225
  • DB
    David De anda baeza
    4 days ago
    5.0
    Excelente comida , rápido servicio y buen precio...
  • SE
    Sarah Elvas
    Apr 5, 2026
    5.0
    Everything w a s fresh and Yalhid gave EXCELLENT customer service
  • LS
    Live Shopping
    Apr 2, 2026
    3.0
    everything went well except comments out employees mouth no place then they act like what order? what about drink n sauces needs improve you cant read order adverse comments
  • VE
    V Evans
    Mar 30, 2026
    1.0
    My food was garbage. I ordered the plaintain cheese bites and chicken quesadilla. The quesadilla was so dry. The bites tasted over cook. it was horrible. My coke was good.
  • AP
    Andrea Parra
    Mar 18, 2026
    5.0
    I don’t know the cashier’s name, but he’s a young guy from Puerto Rico—and honestly, he’s the reason I keep coming back. He is incredibly warm, kind, and full of Caribbean charm. The way he treats people is just beautiful. He’s patient with every order, takes his time to recommend dishes, and you can truly feel the pride he has working at Pollo Tropical. But what stands out the most is how he makes you feel—like family. That kind of service is rare, and for us, that connection means everything. I’ve become a regular customer just because of him. Yesterday he wasn’t there, and you could really feel the difference. The place just isn’t the same without his energy, his care, and his charisma. I don’t know his name, but you’ll recognize him right away—he’s slim, usually at the register, and will greet you with the biggest, most genuine smile. Thank you for making every visit special.

Frequently Asked Questions About Pollo Tropical

What are the opening hours for Pollo Tropical in Orlando?

Pollo Tropical is open daily from 10:30 AM to 11:00 PM.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified April 19, 2026Yext Knowledge Graph
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