Brand Certified
Pollo Tropical
3.8(1388 reviews)
Certified by Pollo Tropical • Apr 19, 2026
Business Details
3224 East Colonial Dr, Orlando, FL
32803, United States
Certified by Pollo Tropical • Apr 19, 2026
(407) 228-2242
Certified by Pollo Tropical • Apr 19, 2026
https://locations.pollotropical.com/fl/orlando/3224-east-colonial-dr
Certified by Pollo Tropical • Apr 19, 2026
About
Certified by Pollo Tropical • Apr 19, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 19, 2026
Hours
Certified by Pollo Tropical • Apr 19, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.8
1,388 reviews
5 stars
652
4 stars
272
3 stars
155
2 stars
84
1 star
225
- DBDavid De anda baeza4 days ago5.0Excelente comida , rápido servicio y buen precio...
- SESarah ElvasApr 5, 20265.0Everything w a s fresh and Yalhid gave EXCELLENT customer service
- LSLive ShoppingApr 2, 20263.0everything went well except comments out employees mouth no place then they act like what order? what about drink n sauces needs improve you cant read order adverse comments
- VEV EvansMar 30, 20261.0My food was garbage. I ordered the plaintain cheese bites and chicken quesadilla. The quesadilla was so dry. The bites tasted over cook. it was horrible. My coke was good.
- APAndrea ParraMar 18, 20265.0I don’t know the cashier’s name, but he’s a young guy from Puerto Rico—and honestly, he’s the reason I keep coming back. He is incredibly warm, kind, and full of Caribbean charm. The way he treats people is just beautiful. He’s patient with every order, takes his time to recommend dishes, and you can truly feel the pride he has working at Pollo Tropical. But what stands out the most is how he makes you feel—like family. That kind of service is rare, and for us, that connection means everything. I’ve become a regular customer just because of him. Yesterday he wasn’t there, and you could really feel the difference. The place just isn’t the same without his energy, his care, and his charisma. I don’t know his name, but you’ll recognize him right away—he’s slim, usually at the register, and will greet you with the biggest, most genuine smile. Thank you for making every visit special.
Frequently Asked Questions About Pollo Tropical
What are the opening hours for Pollo Tropical in Orlando?
Pollo Tropical is open daily from 10:30 AM to 11:00 PM.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online through their delivery page.
What types of payment does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, debit cards, mobile NFC payments, and credit cards. Cash-only payments are not required.
Does Pollo Tropical have vegetarian and children's menu options?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrances, parking, seating, and restrooms.
Can I dine in or order takeout at Pollo Tropical?
Yes, Pollo Tropical offers dine-in seating including outdoor seats, as well as takeout and delivery options with curbside pickup available.
Does Pollo Tropical have catering services?
Yes, Pollo Tropical offers catering services for events and gatherings.
What are some nearby places to Pollo Tropical that I might visit?
Nearby places include KeyMe Locksmiths for locksmith services, Denny's for breakfast and brunch, and Smashburger for additional fast food options.
Is there convenient parking available near Pollo Tropical?
Yes, Pollo Tropical provides free parking lots that are wheelchair accessible for customer convenience.
If I'm visiting Pollo Tropical, what nearby attractions or services might I find useful?
You can visit Jenny Craig Weight Loss Center for health and medical services, or try Adventures in Florida for canoe and kayak rentals and amusement park activities.
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