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Wingstop

3.3
(906 reviews)

Business Details

(321) 710-8332
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Orlando UCF. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
12014 East Colonial Drive, Orlando, FL
32826, United States

Hours

Reviews

3.3
906 reviews
5 stars
379
4 stars
110
3 stars
80
2 stars
54
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times for their orders, often exceeding 30 minutes, with some experiences detailing waits of over an hour.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong flavors, leading to customer frustration.

Staff Behavior

Feedback indicated a mix of staff professionalism, with some employees praised for their kindness and efficiency, while others were criticized for rudeness and lack of urgency.

Food Quality

While some customers enjoyed the food, there were complaints about the freshness and preparation, with reports of cold or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including unpleasant odors and dirty dining areas, which detracted from the overall experience.
  • LI
    Lauriston Lewis III
    Feb 9, 2026
    1.0
    Went in to pick up my order of 15 traditional wings. Store was full of customers with a table full and stacked with bags upon bags of completed orders. All of those orders were repeats of previous orders people had already picked up and the employees couldn’t communicate that amongst themselves. They failed to correctly refund a different customer and they were unable to produce any orders during their self-made disarray for over 45 minutes. They spent more time arguing than they did working.
  • KL
    Katie Lesinski
    Jan 17, 2026
    1.0
    The food here is good- but there’s no reason why it should take over an hour for an order of 10 wings on multiple occasions. Especially when I see other people who ordered the same amount of food after me receive their food before me. No other wingstop I’ve been to has had service as bad as this location. Last time I ordered, I was also given 2 wrong flavors, but after waiting an hour and driving home I was too tired and hungry to go back. At least the random flavors tasted good.
  • IO
    Ivelisse Ortiz
    Jan 1, 2026
    5.0
    Best Wingstop always gets my order right
  • RR
    Rachel Rice
    Dec 31, 2025
    5.0
    New Year’s Eve. They are busy. But it’s not the store itself that’s the problem when I made a delivery order on the website. Whoever is contracted to drive for wingstop is awful!!!! So after two hours I drove in my PJs for my highly anticipated wings that were now cold and hard. The young man working the front is quiet, probably over stimulated bless him but he is being very kind and nice to everybody. I could have asked for them to remake it but nah. It’s not their fault. Just be aware even on non holidays that their delivery is super slow!
  • TW
    Thomas M. Witt
    Oct 31, 2025
    2.0
    It took way too long, fries over seasoned, ranch tastes expired, didn’t give me the drink that I ordered. Terrible

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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