Wingstop

3.3
902 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Orlando UCF. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
12014 East Colonial Drive, Orlando, FL
32826, United States

Hours

Reviews

3.3
902 reviews
5 stars
377
4 stars
110
3 stars
80
2 stars
54
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times for their orders, often exceeding 30 minutes, with some experiencing waits of over an hour.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, including missing items and wrong food being provided.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some employees being described as rude or unprofessional, while others received praise for their helpfulness.

Food Quality

While some customers enjoyed the food, there were multiple complaints about the quality, including cold or overcooked items and unsatisfactory flavors.

Cleanliness

Several reviews mentioned poor cleanliness standards in the restaurant, including unpleasant odors and unkempt dining areas.
  • IO
    Ivelisse Ortiz
    Jan 1, 2026
    5.0
    Best Wingstop always gets my order right
  • RR
    Rachel Rice
    Dec 31, 2025
    5.0
    New Year’s Eve. They are busy. But it’s not the store itself that’s the problem when I made a delivery order on the website. Whoever is contracted to drive for wingstop is awful!!!! So after two hours I drove in my PJs for my highly anticipated wings that were now cold and hard. The young man working the front is quiet, probably over stimulated bless him but he is being very kind and nice to everybody. I could have asked for them to remake it but nah. It’s not their fault. Just be aware even on non holidays that their delivery is super slow!
  • TW
    Thomas M. Witt
    Oct 31, 2025
    2.0
    It took way too long, fries over seasoned, ranch tastes expired, didn’t give me the drink that I ordered. Terrible
  • DC
    Drake Chartand
    Oct 26, 2025
    5.0
    Oviedo is great!
  • HS
    Hailey Sayers-O'Neill
    Oct 16, 2025
    1.0
    Would give no stars if i could. Placed a small order for delivery ~30 minutes to close. Not only did they give my food to some random person, but they canceled my order and refused to remake it, even though the delivery driver was waiting there to pick up my food.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.