Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Orlando West Colonial Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.6
931 reviews
5 stars
427
4 stars
154
3 stars
117
2 stars
59
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and attentive, while others were rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed the wings while others reported overcooked or poorly prepared items.
Wait Times
Long wait times reported for both in-store and online orders, causing dissatisfaction among customers.
Cleanliness Concerns
Multiple reviews raised concerns about cleanliness and food safety practices in the kitchen.
- NBNicholas BrownJan 1, 20261.0Spent $50 here. Left a tip on a takeout order. They forget fries. No big deal right ? Go back to grab them and they accuse of lying and said there were fries in the bag…. Like a legit argument. And you wonder why this place has bad reviews. We thought we would give them a try. Guess where we won’t be going again. Admit when you’re wrong. Don’t accuse me about lying about the potato sticks in a bag. It wasn’t even a problem. But they made it one.
- WBWilliam BrownDec 26, 20251.0I ordered a 10 piece combo and a 10 piece wing and was only given 1 ranch for 20 wings. I asked why I wasn’t given a ranch and was made aware that if you don’t order a combo then you have to order ranch separately. I have never ordered wings from anywhere and was told I would have to buy ranch because I didn’t order a combo. Apparently wing stop is now becoming ranch stop! #MoneyHungry #ConsumersAreNotAppreciated
- EJErica JohnsonDec 9, 20255.0I had a great experience at this Wingstop location! Angela H. was the cashier and she was fantastic. She greeted me with a warm smile, was patient while I decided on my order, and made sure everything was correct before I checked out. Her customer service was friendly, fast, and professional. It really made my visit enjoyable. The food was hot, fresh, and exactly what I wanted. I’ll definitely be coming back! Great customer service is hard to come by and needs to be recognized when experienced! Great job Angela H.!
- DRDonna RobinsonNov 3, 20253.0Just as expected food was hot came out accurate and flavored. I like to come to Wingstop because they are the few places that have boneless wings and still remain crunchy even with it being sauced.
- DHDanita HamiltonOct 25, 20251.0My name is Danita Hamilton and on Sunday September 28th I went to a Wingstop at 7332 West Colonial Drive Orlando FL 32818 at about 1:00 PM and I was served by a young african american man that did not know how to ring up 3 wings so he was assisted by Angie who came to the counter and when Angie came to the counter she said that we do not do wings in that serving size but on September 21st I had ordered the same meal at the same location and I even went back to my car and got my receipt from the 21st and showed it to them and they still said they do not have that serving size. Following that I said to them thank you and have a good day and I walked back to my car and went to a different location located at 12479 S Orange Blossom Trail and I normally go to the S Orange Blossom Trail location because of the workers respect and professionalism but it was about 21 miles away from the Colonial Drive location. When I arrived at the Colonial Drive location Larisa the General Manager at the Orange Blossom Trail location was at the counter where she normally is and served me so very pleasantly.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Orlando West Colonial Dr offer?
Wingstop Orlando West Colonial Dr offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Orlando West Colonial Dr?
Wingstop Orlando West Colonial Dr is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery services.
Can I order Wingstop Orlando West Colonial Dr for delivery or pickup?
Yes, you can order online for in-store pickup and delivery, including same-day and no-contact delivery services.
Is there a drive-through service available at Wingstop Orlando West Colonial Dr?
No, Wingstop Orlando West Colonial Dr does not offer drive-through service.
What payment methods are accepted at Wingstop Orlando West Colonial Dr?
Wingstop Orlando West Colonial Dr accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Orlando West Colonial Dr located?
Wingstop Orlando West Colonial Dr is located at 7332 West Colonial Dr, A, Orlando, FL 32818, United States.
Are there other dining options near Wingstop Orlando West Colonial Dr?
Yes, nearby dining options include Moe's Southwest Grill, Azteca d'Oro West Colonial (Mexican restaurant and bar), IHOP (breakfast and brunch), NASCAR Refuel Tenders & Burgers, and CiCi's Pizza.
What nearby stores can I visit around Wingstop Orlando West Colonial Dr?
You can visit stores like ION360 (electronics and mobile phones), T-Mobile (mobile phone store), Mattress Firm, and U-Haul near Wingstop Orlando West Colonial Dr.
Are there health and medical facilities close to Wingstop Orlando West Colonial Dr?
Yes, nearby health facilities include Andre Baptiste, DDS PA (dentist), JSA Health Care Corporation (hospital), Baptiste Orthodontics, and Optum - West Colonial (public health clinic).
How can I use the nearby attractions to plan my visit to Wingstop Orlando West Colonial Dr?
You can enjoy a meal at Wingstop and then visit nearby places like the Imperial Design Hall 'Era Victorian' event space or have dessert at Pardon My Cheesesteak. Alternatively, before your Wingstop visit, you can shop for electronics at ION360 or relax at nearby salons like Paris Nails or Hair Renovation Salon.