Wendy's

3.1
868 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13860 Boggy Creek Road, Orlando, FL
32824, United States

Hours

Reviews

3.1
868 reviews
5 stars
317
4 stars
107
3 stars
95
2 stars
73
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often displaying rudeness and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, indicating a significant problem with order accuracy.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.

AI Ordering Issues

The introduction of AI in the drive-thru has been criticized for causing confusion and incorrect orders, leading to frustration among customers.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, suggesting inconsistency in store maintenance.
  • TB
    Tiyanah Baker
    Jan 3, 2026
    1.0
    They don’t know how to pack food right, it smells disgusting, they are very rude workers and especially the manager.
  • JS
    Jose Sanchez
    Jan 1, 2026
    1.0
    In This Wendy's try the person for like they look like !! I'm a cancer patient! I'm in depression about it .I try to buy a chilli but all the personal ignore me!! And Mrs or Ms Shila do nothing!! I try to find the store manager!! I send her or him a message!! This happen today between 5:50 and 6:10 pm if the store manager not call me I up this situation! Not for me!! For all is!!
  • CQ
    Carlos Quintero
    Jan 1, 2026
    1.0
    Very poor service to the driver, lack of empathy for attention. And a lot of mistreatment. If you do not want to work. Remove the Uber service
  • CC
    Charles
    Dec 19, 2025
    1.0
    This Wendy’s will always get at least one thing wrong every visit, even two things wrong per order is the norm. It’s sad. Like just now, I ordered one thing and got something completely different.
  • YY
    YouGotMail!
    Dec 18, 2025
    1.0
    This store does not give receipts in the drive through. When suggested to the employees, they dismiss it. The manager has said (more than once) that they will correct this, but they do not. The point here being that this store does not follow best business practices. Not good for our community.

Frequently Asked Questions About Wendy's

Is Boggy Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 13860 Boggy Creek Road?

The drive-thru is open from 5:30 AM to 3:00 AM Monday through Friday, and from 6:30 AM to 3:00 AM on weekends.