Wendy's

3.1
857 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13860 Boggy Creek Road, Orlando, FL
32824, United States

Hours

Reviews

3.1
857 reviews
5 stars
312
4 stars
107
3 stars
95
2 stars
73
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

AI Ordering Issues

Many customers expressed frustration with the AI ordering system, citing incorrect orders and difficulty in communicating with staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect orders.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty floors and tables.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitudes were often described as negative.
  • LR
    Ludo Roux
    Nov 5, 2025
    1.0
    Still waiting my order... 🙃
  • YY
    Yousra
    Nov 5, 2025
    1.0
    Stopped at this Wendy’s twice thought I’d give the Sephora looking employee the benefit of the doubt since maybe the other day she had a bad day…HORRIBLE maybe she should get a job where she’s actually happy soooo rude unacceptable and I can’t believe there’s multiple reviews about this person PLEAase do something the people of boggy creek are begging thank you!
  • NK
    Natalia Keelor
    Oct 26, 2025
    5.0
    The Hispanic girl with the brown hair at the front register was really sweet and helpful. She made sure everything went smoothly and had such a positive attitude!
  • RG
    Rene Garcia
    Oct 25, 2025
    1.0
    1 star just because they use a horrible robot to take your order each time. It ordered 2 sprites when I ordered 1. Glitchy and annoying with trying to up your order.
  • NA
    Neisha Aviles
    Oct 11, 2025
    1.0
    Today Saturday October 11 at 5:30PM I purchased 2 Biggie Bags with barbecue sauce both how ever when I got to the window I ask the the drive truth for a Sweet and Sour she ask me for what ??? I said what you mean for what for my food, she said I know but you ask for Barbecue sauce on your order not sweet and sour. I said I know but can I please get a sweet and sour ???? She said with a nasty actitud, am give it to you this time but we are charging for the sauce now. I told her I was not aware but okay you can charge me 🫠 And once again she gave me an actitud. And said am gonna give it to you. Another Lady gave me the bag, and they didn’t give me the extra sauce. I ask her again and she said I put them on the bag. I told her NO you only gave me 2 sauce one barbecue and one sweet and sour. But you didn’t give me the extra sauce 🙄 Guest what ????? They end up charging me $.53 for a sauce. Which I understand if they are charging for extra sauce. BUT that’s not the way to take care of the costumers with a nasty as actitud. Really BAD costume service.

Frequently Asked Questions About Wendy's

Is Boggy Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.