Wendy's

3.3
364 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7690 Palm Parkway, Orlando, FL
32836, United States

Hours

Reviews

3.3
364 reviews
5 stars
157
4 stars
51
3 stars
20
2 stars
20
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff while others reported rudeness and poor management.

Food Quality

Inconsistent food quality; some customers received cold or incorrect orders, while others enjoyed fresh and tasty meals.

Cleanliness

Concerns about cleanliness, including reports of mice droppings and unsanitary conditions in the bathroom.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Technology Issues

Problems with the AI ordering system and kiosks, leading to frustration among customers.
  • QQ
    Q
    Nov 8, 2025
    2.0
    Besides one lady (lead) I can tell the leadership team and staff has changed because the vibes there are NOT the same.. you can tell NO ONE wants to work there now and just seems so negative. (Miss the workers who use to always be there)
  • IJ
    Itzel Jimenez
    Oct 28, 2025
    1.0
    Terrible service. Took forever to give everyone their food. One of the workers was touching his pants while touching the food.
  • WW
    WilliamAlayonn
    Oct 21, 2025
    5.0
    adriana fue una excelente manager, ella y el cajeron hicieron un buen trabajo, fueron amables, serviciales y me ayudaron con mi problema en cuanto a un reward.
  • TD
    Tina Duker
    Oct 17, 2025
    5.0
    We just got into town and it was midnight, staff were enthusiastic and helpful. The food was fresh and hot. We all agreed one of the best Wendy's we have visited.
  • JR
    John Restrepo
    Oct 8, 2025
    5.0
    I live around the corner from this Wendy’s and this place is my saving grace for food when I get off work at 2:30am and nothing else is open besides this Wendy’s (and also the WaWa that’s across the street)! I always see the manager, Antonia, running the graveyard shift with her incredible team who do their best to make sure food comes out fresh and hot! I might have to wait a few minutes for my food, but I appreciate their hard work each night/early morning!

Frequently Asked Questions About Wendy's

Is 7690 Palm Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.