Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service, with some praising staff while others reported rudeness and poor management.
Food Quality
Inconsistent food quality; some customers received cold or incorrect orders, while others enjoyed fresh and tasty meals.
Cleanliness
Concerns about cleanliness, including reports of mice droppings and unsanitary conditions in the bathroom.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
Technology Issues
Problems with the AI ordering system and kiosks, leading to frustration among customers.
QQ
Q
Nov 8, 2025
2.0
Besides one lady (lead) I can tell the leadership team and staff has changed because the vibes there are NOT the same.. you can tell NO ONE wants to work there now and just seems so negative. (Miss the workers who use to always be there)
IJ
Itzel Jimenez
Oct 28, 2025
1.0
Terrible service. Took forever to give everyone their food. One of the workers was touching his pants while touching the food.
WW
WilliamAlayonn
Oct 21, 2025
5.0
adriana fue una excelente manager, ella y el cajeron hicieron un buen trabajo, fueron amables, serviciales y me ayudaron con mi problema en cuanto a un reward.
TD
Tina Duker
Oct 17, 2025
5.0
We just got into town and it was midnight, staff were enthusiastic and helpful. The food was fresh and hot. We all agreed one of the best Wendy's we have visited.
JR
John Restrepo
Oct 8, 2025
5.0
I live around the corner from this Wendy’s and this place is my saving grace for food when I get off work at 2:30am and nothing else is open besides this Wendy’s (and also the WaWa that’s across the street)! I always see the manager, Antonia, running the graveyard shift with her incredible team who do their best to make sure food comes out fresh and hot! I might have to wait a few minutes for my food, but I appreciate their hard work each night/early morning!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (321) 599-3025.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7690 Palm Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's located at 7690 Palm Parkway?
The drive-thru is open Monday through Friday from 6:30 AM to 4:00 AM, and on Saturday and Sunday from 7:00 AM to 4:00 AM.
Does the Wendy's at 7690 Palm Parkway offer breakfast options?
Yes, this location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides available.
Is delivery service available at the Wendy's on Palm Parkway?
Delivery is available where offered. To check if delivery is available in your area, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact the Wendy's restaurant at 7690 Palm Parkway for feedback or questions?
You can reach the restaurant directly by calling (321) 599-3025, or provide feedback through Wendy's Customer Care team via their Contact page or customer satisfaction survey online.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Can I order online or through an app for Wendy's at 7690 Palm Parkway?
Yes, you can order through the Wendy's app available on the App Store or via their online ordering site at order.wendys.com.
What nearby coffee shops can I visit before or after dining at Wendy's?
Nearby coffee shops include Dunkin' and Starbucks, both great places for coffee and snacks if you want a beverage or light bite alongside or after your Wendy's meal.
Are there other fast food or burger restaurants close to this Wendy's location?
Yes, other nearby fast food and burger restaurants include Raising Cane's, BurgerFi, White Castle, Portillo's, and Taco Bell, offering you a variety of dining options in the area.
What family-friendly or breakfast restaurant options are near Wendy's on Palm Parkway?
First Watch and McAlister's Deli are nearby restaurants that serve breakfast and lunch in a casual dining setting, ideal for families or those looking for a sit-down meal.
Is the attire casual at Wendy's on Palm Parkway?
Yes, the attire at this Wendy's is casual, making it a comfortable place for quick dining or takeout.