Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While many customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Service Issues
Customers frequently reported unprofessional and rude service, with many experiences highlighting a lack of attention to orders and customer needs.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and areas, which detracted from the dining experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of special requests.
Management Concerns
Feedback indicated problems with management, including unprofessional behavior and inadequate training of staff.
RG
Ramon Gonzalez
Oct 28, 2025
5.0
I always have great experiences here!! Its when things don't go well and how we recover it. My order got mixed up and i hope i am spelling her name correct MYISHA was able to correct it and provide the items missing! With a smile and respect! We are not perfect we are human. Keep up the great work Myisha you have great potential !
LC
Luisa Cardenas
Oct 28, 2025
5.0
La comida es realmente buena, las hamburguesas son deliciosas y conservan ese sabor característico que distingue a Wendy’s. Sin embargo, considero que hay aspectos del servicio y del mantenimiento del lugar que podrían mejorar.
Noté que la atención al cliente no siempre es igual de amable o cercana, especialmente cuando uno es hispano o latino, lo cual deja una impresión un poco incómoda. Sería muy positivo que todos los clientes recibieran el mismo nivel de cordialidad y servicio.
En cuanto al aseo, sería ideal mantener con mayor frecuencia el orden y la limpieza en las áreas comunes, especialmente en la zona donde se encuentran las servilletas, salsas y condimentos, ya que en ocasiones está desabastecida o desordenada. Lo mismo sucede con algunas mesas, que podrían limpiarse con mayor regularidad.
A pesar de estos detalles, la calidad de la comida sigue siendo excelente, y las hamburguesas definitivamente valen la pena. Con un poco más de atención en el servicio y el mantenimiento, la experiencia podría ser mucho más completa.
KE
Kenneth Early
Oct 26, 2025
4.0
I ordered a double deluxe burger combo with out mayo, ketchup and requested them to put extra mustard on and add Bacon for the $2.00 off coupon that they couldn't figure out how to enter into their system, which they did do for me. When I went to eat my sandwich they hadn't added extra mustard and they still put the mayo, ketchup on that I had asked them to not put on the sandwich. They were much busier when I brought the sandwich mistake up to the counter. So I Just told the cashier to hand me some mustard. So I could add it to my sandwich since there wasn't very much mayo or ketchup and have time for them to make another one which may have taken a bit since they were busy. Wendy's sandwich artist need to pay attention to details of the customer's order.
MO
Marialisia Ortiz
Oct 26, 2025
1.0
I’m not sure what the rules are at this location, but I witnessed a woman who claimed to be a manager treat an employee very poorly in front of me and my husband. We had just bought a Frosty but decided to go back around and order something else. We politely asked the young man at the window if he could throw it away for us, and before he could even respond, the manager started yelling, “What’s wrong with it?” and then snapped at him, saying, “That’s nasty! Don’t take customers’ food back,” right in front of us.
When we asked who she was and why she was speaking to him like that, she rudely said she didn’t want to talk to us and asked, “What are you even waiting for?” even though we had just placed another order.
The way she handled the situation was completely unprofessional and disrespectful. No one should be spoken to like that, especially in front of customers. Just because someone holds a title doesn’t mean they should forget how to treat people with kindness and respect.
JH
John Hunt
Oct 25, 2025
4.0
Food was nice, I liked it! The server on the counter wasn't the most friendly did their job but no pleasantries and the seating wasn't great! We were a party of 6 and struggled to fit into the large booth! I would eat there again if I was passing and fancied a quick burger though!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 351-6884.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Turkey Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 7749 Turkey Lake Road?
Wendy's at 7749 Turkey Lake Road is open daily from 6:00 AM to 2:00 AM, including the drive-through service.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers delivery and takeout options through their app and order website.
Can I use a drive-thru at this Wendy's?
Yes, the Wendy's at 7749 Turkey Lake Road has a drive-thru open from 6:00 AM to 2:00 AM every day.
Does Wendy's Turkey Lake Road serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Turkey Lake Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can reach this Wendy's by phone at (407) 351-6884, through their live chat or contact page online, or via their customer satisfaction survey.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing details are available on the Wendy's menu website and mobile app once this location is selected.
Are there any gyms near Wendy's at Turkey Lake Road for a post-meal workout?
Yes, nearby gyms include Gold's Gym Orlando, Fitness CF, and Karate 4 Kids Krav Maga, perfect for fitness enthusiasts before or after your meal.
Which nearby attractions can I visit before or after dining at Wendy's?
Universal Studios Orlando Florida is a popular nearby amusement park for entertainment before or after dining at Wendy's.
What other dining options are close to Wendy's at Turkey Lake Road?
Nearby dining includes 5:30 Kickback, Amazon Forest Cafe, Gyu-Kaku Japanese BBQ, Dewey's Indoor Golf & Sports Grill, and Froots Orlando.