Wendy's

3.8
1710 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8601 Summit Centre Way, Orlando, FL
32810, United States

Hours

Reviews

3.8
1,710 reviews
5 stars
714
4 stars
409
3 stars
258
2 stars
112
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported receiving incorrect orders and poor service, with some staff being rude or unhelpful.

Food Quality

While some customers enjoyed the food, others complained about it being cold, overcooked, or not fresh.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mentioned cleanliness issues during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with the rising prices of menu items, feeling they are not worth the cost.

Staff Performance

Customer experiences with staff varied widely, with some praising friendly and efficient service while others reported rudeness and lack of attention.
  • FM
    Felicia MAYE
    Nov 3, 2025
    1.0
    Manager bucks incompetent makes your experience awful Roby is the Manager customer's aren't his first priority he is don't go bad food customer service
  • EM
    Elise Mesnard
    Oct 29, 2025
    2.0
    Stop it with the AI crap, it sucks and makes me not want to buy from here! Just put a human on the comms and let them work from the start.
  • DD
    DJ36 Deep
    Oct 26, 2025
    2.0
    Seating arrangement needs serious overhaul. Customers waiting to receive order are literally on top of patrons seated
  • RP
    Ryan Payne
    Oct 15, 2025
    2.0
    Wow, the food is just way over priced these days. Just wanted something quick still spent $9.00+ on a tiny chicken crunch and small fries with small drink. The restaurant location is fine but the overall cost is upsetting. Usually don't eat at fast food restaurants but this definitely set the standard again.
  • CJ
    Chantale Joseph
    Oct 14, 2025
    3.0
    LATE DINNER ON MY WAY TO WORK, WHY NOT ITS CLOSE. I GET MY FAVORITES NUGGETS AND FRIES...GOOD WAS HOT AND FRESH, BUT THE ONLY DOWN FALL WAS WHEN I ASKED FOR SWEET & SOUR SAUCE THEY GAVE ME SWEET CHILL 😒. NY THING IS THAT IM NOT A FAN OF HOT THINGS NOT EVEN A LITTLE BIT. THEREFORE IF THEY DIDNT HAVE SWEET & SOUR SAUCE LET ME KNOW THAN I WOULD HAVE GOTTEN SOMETHING DIFFERENT. BUT DONT JUST PUT THE SAUCE IN MY BAG AND ITS NOT WHAT I WANTED. AND THIS HAPPENED AT 2 DIFFERENT WENDYS LOCATIONS. THE FRIST TIME IT HAPPENED I BRUSH IT OFF AS A MISTAKE BUT TO HAPPEN TWICE NOT COOL. IF THEY NO LONGER HAVE SWEET & SAUCE SAY THAT WHEN CUSTOMERS ASK FOR IT. Overall I just want be getting my favorite nuggets anymore

Frequently Asked Questions About Wendy's

Is Maitland #403 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.