Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported receiving incorrect orders and poor service, with some staff being rude or unhelpful.
Food Quality
While some customers enjoyed the food, others complained about it being cold, overcooked, or not fresh.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned cleanliness issues during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with the rising prices of menu items, feeling they are not worth the cost.
Staff Performance
Customer experiences with staff varied widely, with some praising friendly and efficient service while others reported rudeness and lack of attention.
FM
Felicia MAYE
Nov 3, 2025
1.0
Manager bucks incompetent makes your experience awful Roby is the Manager customer's aren't his first priority he is don't go bad food customer service
EM
Elise Mesnard
Oct 29, 2025
2.0
Stop it with the AI crap, it sucks and makes me not want to buy from here! Just put a human on the comms and let them work from the start.
DD
DJ36 Deep
Oct 26, 2025
2.0
Seating arrangement needs serious overhaul. Customers waiting to receive order are literally on top of patrons seated
RP
Ryan Payne
Oct 15, 2025
2.0
Wow, the food is just way over priced these days. Just wanted something quick still spent $9.00+ on a tiny chicken crunch and small fries with small drink. The restaurant location is fine but the overall cost is upsetting. Usually don't eat at fast food restaurants but this definitely set the standard again.
CJ
Chantale Joseph
Oct 14, 2025
3.0
LATE DINNER ON MY WAY TO WORK, WHY NOT ITS CLOSE. I GET MY FAVORITES NUGGETS AND FRIES...GOOD WAS HOT AND FRESH, BUT THE ONLY DOWN FALL WAS WHEN I ASKED FOR SWEET & SOUR SAUCE THEY GAVE ME SWEET CHILL 😒. NY THING IS THAT IM NOT A FAN OF HOT THINGS NOT EVEN A LITTLE BIT. THEREFORE IF THEY DIDNT HAVE SWEET & SOUR SAUCE LET ME KNOW THAN I WOULD HAVE GOTTEN SOMETHING DIFFERENT. BUT DONT JUST PUT THE SAUCE IN MY BAG AND ITS NOT WHAT I WANTED. AND THIS HAPPENED AT 2 DIFFERENT WENDYS LOCATIONS. THE FRIST TIME IT HAPPENED I BRUSH IT OFF AS A MISTAKE BUT TO HAPPEN TWICE NOT COOL. IF THEY NO LONGER HAVE SWEET & SAUCE SAY THAT WHEN CUSTOMERS ASK FOR IT. Overall I just want be getting my favorite nuggets anymore
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 667-0199.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Maitland #403 Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's 8601 Summit Centre Way location?
The drive-through is open from 6:00 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, the 8601 Summit Centre Way Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 8601 Summit Centre Way?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability and order through the Wendy's app or at order.wendys.com by entering your address.
What are the general dining options at this Wendy's?
You can choose dine-in, drive-thru, delivery where available, and takeout. Curbside pickup is not available.
Where can customers find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://menu.wendys.com/ or on the Wendy's mobile app after selecting this location.
How can I contact this Wendy's for questions or feedback?
You may call (407) 667-0199, use the Live Chat on their Contact page at https://www.wendys.com/contact-us, or call 888-624-8140 for customer care.
What nearby places can I visit when going to Wendy's at 8601 Summit Centre Way?
Nearby places include Studio Markham Productions, 7-Eleven convenience store and gas station, and Redbox rental service. You can easily grab a snack or gas while visiting Wendy's.
Are there any nearby hotels if I plan to stay near Wendy's at Summit Centre Way?
Yes, Extended Stay America is nearby, offering convenient accommodation if you're visiting the area.
How can nearby public amenities like 7-Eleven or Redbox enhance my visit to Wendy's?
7-Eleven provides easy access for convenience shopping or fuel, while Redbox offers rental services for entertainment. These places complement your Wendy's visit by covering other needs.