Wendy's

3.8
1754 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6077 S. Goldenrod Road, Orlando, FL
32822, United States

Hours

Reviews

3.8
1,754 reviews
5 stars
789
4 stars
395
3 stars
201
2 stars
90
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.

Food Quality

Numerous complaints about food being cold, stale, or improperly prepared, including issues with freshness and incorrect orders.

Cleanliness

Several reviews noted unsanitary conditions, including dirty floors and sticky surfaces.

Speed of Service

Customers frequently mentioned long wait times in both drive-thru and in-store, with some stating they waited over 20 minutes.

Staff Attitude

Feedback indicated a lack of urgency and care from employees, with some being described as unhelpful or dismissive.
  • MC
    Moe Cak
    Nov 6, 2025
    1.0
    Stop serving cold fries!!! This is the large fries they gave me, unacceptable 🤬
  • AA
    Ashley Algarin
    Nov 5, 2025
    1.0
    Employee RIGHT NOW in drive thru is wearing an airpod, speaking Spanish the entire time on the phone and didnt even say Hello to us. AI machines taking your order are one thing, the employee being on the phone the entire time is just really crappy Customer Service.
  • YS
    Yasmeen Spencer
    Oct 13, 2025
    5.0
    Made a late night run to Wendy’s today and the service and food was amazing! I went through the drive through and was greeted by Alex who was extremely communicative and friendly. Most times when I’ve gone to different Wendy’s locations I’ve had people provide rude customer service but Alex was 10 out of 10, very friendly and professional! The food was very fresh as well considering I went to order around 10:30 at night! Great spot and I’ll be back again!
  • II
    InCryptoWeTrust
    Oct 7, 2025
    4.0
    Staff was friendly and service was quick, fries hot, and the spicy chicken deluxe was good, but the sandwich has a spice level of 1/10. Not the restaurants fault, the test kitchen needs to improve the spices.
  • SS
    Summer Smith
    Sep 21, 2025
    1.0
    My chicken cesar parm salad was nasty.. had to trash it.. brown lettuce the cheese was old..

Frequently Asked Questions About Wendy's

Is 6077 S. Goldenrod Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.