Wendy's

3.7
2538 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5503 Major Blvd, Orlando, FL
32819, United States

Hours

Reviews

3.7
2,538 reviews
5 stars
1,070
4 stars
568
3 stars
348
2 stars
147
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, and improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and kitchens with flies.

Customer Experience

Some customers had positive experiences with friendly staff, while others faced significant issues with order accuracy and service.

Pricing Issues

Customers expressed frustration over being charged for condiments and discrepancies in pricing.
  • EG
    Emanuel Garcia
    Nov 17, 2025
    5.0
    El helado se lleva a todos los premios excelente vamos en Orlando y es pasar y comprar el helado
  • NS
    Nathanael Sommeil
    Nov 17, 2025
    1.0
    Well the wait was very long for FAST Food which was already bothersome however the worse offense was when I literally got cut in line by doordash driver very rudely and disrespectful at that's. They were never reprimanded
  • ND
    Nel21 dj
    Nov 3, 2025
    5.0
    Very friendly and professional staff, the store is super clean, from now on it's my favorite store
  • ML
    Mister Lee
    Nov 2, 2025
    5.0
    I commend the exceptional staff here. Their service is consistently welcoming, and the food is always fresh and delicious.
  • NA
    N. Sofi Alafghani
    Oct 14, 2025
    1.0
    So usually I avoid this Wendy’s at all costs, and drive a little farther to go to the Wendy’s on turkey lake, and tonight I am reminded why I avoid this Wendy’s on major blvd at all costs !! In case the owner/ supervisor wants to reference this order, my order number is 4845 , I visited 10/14/25, @ 8:52 PM . I spent 41$ and that’s quite pricey for Wendy’s but I needed a quick dinner solution and honestly it feels like I took 41$ and threw it in the garbage. Food quality was terrible. Looks like they slopped the sandwiches together as if they were in a sandwich race competition for the circus, additionally we waited a good 5 minutes for it also to be cold. Cold and sloppy sandwich’s . Also, it wasn’t fresh. The fries were definitely double fried and the chicken was also double fried as we bit into rock hard chicken sandwiches. So cold , sloppy, rock hard food that would keep any dentist in business if I tried to take another bite. Really disheartening that I specifically requested no bacon on the jr cheeseburger for my son who is allergic to pork and had he opened the sandwich and bit into it, I would have forwarded the hospital bill. Very displeased, very disappointed, very dissatisfied. The best part about the whole interaction was the young man that served us. The receipt says his name was Jean, he was pleasant . We asked for sauce and he said he had to charge us but when I showed him the bag had no sauces for the nuggets he politely apologized and gave us the sauces. Outside of Jeans’ customer service I am writing this review out of my anger that I just threw away 41$ down the garbage on food we didn’t eat because of how terribly cold , sloppy, and displeasing it was. Thank god for cereal ! Although a nice hot meal we paid for would have been much more appreciated. 0 stars . Wendy’s on turkey lake takes a long time to get the food, but at least the food is always fresh and hot. I should have just did the extra 7 minute drive there. Rant over

Frequently Asked Questions About Wendy's

Is Major Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.