Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or hard food, with several customers expressing disappointment in the freshness and preparation of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Problems
Reviews highlighted issues with management, including poor leadership, lack of customer service training, and ineffective handling of staff.
PL
Paige L
Feb 5, 2026
1.0
Not surprised but when the bar was already set so low and you still went lower? Its laughable, honestly. If you like cold burgers and 12 hour old fries, go ahead and enjoy😂
AP
Andrea Patron
Jan 28, 2026
4.0
Overall I think this is a pretty decent Wendy's it's just been hit or miss with me with some of my orders. It's never the food quality, they just run out of stock on certain items.
DK
Derek Kashin
Jan 18, 2026
1.0
Ran out of burger meat, one of the chicken sandwiches was hard
LL
Living Life
Jan 15, 2026
2.0
Just ordered a late dinner in drive through. I ordered a spicy chicken and single with cheese combos. Everything was fine except the spicy chicken. It was EXTREMELY HARD, can't even bite. Very disappointed.if it wasn't cold i would return
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 5115 W Colonial Dr, Orlando?
The drive-through is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 5115 W Colonial Dr serves breakfast with options such as breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 5115 W Colonial Dr currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in the restaurant. Crew members can assist you in locating this information.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page, live chat, customer satisfaction survey, or by calling the restaurant directly at (407) 299-4801.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include The Sculpture Museum for arts and entertainment, MR.Cool Ice Cream Rolled for desserts, and Church of God House of Comfort for worship.
Is there a way to find entertainment near Wendy's at 5115 W Colonial Dr?
Yes, you can visit Essential Saturdays, a nearby dance club and DJ service, for entertainment.
Are there service and shopping options close to Wendy's at 5115 W Colonial Dr?
Yes, nearby places include Colonial Carribean Market for groceries, YoYo Barbershop for grooming, and Cash America Pawn for retail services.
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