Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with complaints about cold or poorly prepared items.
Order Accuracy
Numerous customers noted problems with incorrect orders and missing items, leading to frustration.
Cleanliness
Some customers mentioned cleanliness issues, particularly regarding the dining area and facilities.
Management Issues
Several reviews pointed out poor management responses to customer complaints and a lack of effective staff training.