Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including cold, stale, or incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly with bathrooms and food preparation areas.
Operating Hours
Several customers expressed frustration over inconsistent operating hours, with the location closing earlier than advertised.
MR
Maureen Ratel
Feb 16, 2026
1.0
Terrible. The payment machine was set up so that it made you tip. If you didn't want to, it was several clicks to opt out. The lady was walking everyone through tipping. She walked away and I did not tip. She came back and said loudly, you put zero? I'm normally a big tipper but I was irritated about being almost forced to tip at Wendy's. Then when I saw my credit card statement of mysteriously paid $4 extra for my order
KP
Kevin Potapow
Jan 23, 2026
1.0
Asking for tips at Wendy’s …really …then when you don’t tip the whole staff stares at you as the make your food and then watches as you eat it as if they did something to it!…didn’t ever eat my food because of how uncomfortable they made me feel…
TM
Timothy McDowell
Jan 12, 2026
1.0
One of the laziest employees ever works here I'm in line at the register and then I'm pointed to the kiosk and I'm not using a credit card if I could give a negative rating I would for that experience
JG
Justo Guadarrama
Dec 16, 2025
1.0
Terrible service, waited 25 minutes for my food that didn't arrive. Went to the counter and the manager didn't give me an explanation until I asked why my food wasn't ready. Her explanation while she walked away from me was that she didn't see my order. When there is a huge monitor with orders there visible. I asked for my refund and was given a dismissive attitude. For a tourist this is a bad start for my experience here in Orlando.
RR
Roy
Dec 7, 2025
3.0
De burgers en friet viel tegen. De Chili was wel lekker. Personeel was super vriendelijk en grappig.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 263 Mile Marker I-91, Orlando?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does Wendy's at Turkey Lake Service Plaza serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is there a delivery option available for Wendy's near me in Orlando, FL?
Delivery is available through the Wendy's app or website. Enter your delivery address in the 'Get It Delivered' search field to confirm availability.
How can I contact Wendy's at 263 Mile Marker I-91 for questions or feedback?
You can contact this Wendy's directly at (407) 218-6982 or reach out through their Customer Care team via live chat or phone at 888-624-8140.
Are Wendy's gift cards available at the Orlando, FL location?
Yes, Wendy's gift cards can be purchased in-restaurant, online, and through various retailers. Visit the gift card portal on their website for online orders.
What payment methods does Wendy's at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What nearby restaurants can I visit around Wendy's at Turkey Lake Service Plaza?
You can find several nearby dining options including Nature's Table salad bar, Starbucks coffee shop, Villa Italian Kitchen, Dunkin', and KFC.
Are there convenient coffee shops near Wendy's at 263 Mile Marker I-91?
Yes, Starbucks and Dunkin' are nearby coffee shops where customers can grab a coffee before or after visiting Wendy's.
What nearby facilities can help travelers visiting Wendy's at Turkey Lake Service Plaza?
Nearby facilities include Turkey Lake Service Plaza gas station, Shell convenience store and gas station, and Tesla Supercharger for electric vehicle charging.
Is Wendy's at 263 Mile Marker I-91 open for dine-in service?
Yes, this Wendy's location serves dine-in customers as well as delivery, but it does not have drive-thru or curbside pickup services.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: