Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
1,486 reviews
5 stars
818
4 stars
340
3 stars
169
2 stars
57
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior from management.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Cleanliness is a recurring issue, with reports of dirty dining areas and unsanitary conditions.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and having issues with automated systems, leading to incorrect orders.
Staff Attitude
Staff attitude is mixed, with some employees being described as friendly and helpful, while others are noted for being dismissive or rude.
- LVLeandro VillaNov 13, 20252.0Serviço e ambiente bons mas o hambúrguer em sí, deixa muitoa desejar. Duro e seco. Refrigerante quente e aguado. Não tive sorte.
- JSJose Angel SanchezNov 11, 20255.0La atención de la gerente fue excelente
- NANorcross A.Nov 10, 20255.0The food was absolutely hot. The number two with medium fries the fries were hot. Everything was taste good and the employees were working professionally.
- GCGiovanna Pino CuellarNov 9, 20255.0Excelente servicio
- JLJoseph LylesOct 25, 20251.0Food was not done right everything was cold. When I ordered 2 different BIGGIE BAG it is supposed to come in two separate bags.They put it in one bag when it was ordered for 2 separate bags then, again, attitude with me about it. If you want cold food. The wendy's on sand lake is the one to go to
Frequently Asked Questions About Wendy's
Is Sand Lake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 354-0150.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sand Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
This Wendy's drive-through is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in and delivery?
Yes, this Wendy's serves customers through dine-in, drive-thru, and delivery options where available.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's in Orlando, FL serves breakfast, lunch, and dinner.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or the website at https://order.wendys.com, where you can select this location for delivery or pickup.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters. You can also access it online by selecting a menu item and clicking the 'Nutrition & Allergens' link.
How can I contact this Wendy's location with questions or feedback?
You can provide feedback through the Wendy's Contact page, call their Customer Care at 888-624-8140, complete their Customer Satisfaction Survey, or call this location directly at (407) 354-0150.
What other fast food or dining options are near Wendy's on West Sand Lake Road?
Nearby dining options include Dunkin' for coffee and donuts, Godfathers Pizza, Urban Hibachi for sushi, Jersey Mike's Subs, Five Guys burgers, Bubbakoo's Burritos for Mexican food, Baskin-Robbins ice cream, and The Famous Flame Steakhouse and Logan's Roadhouse steakhouses.
Are there any helpful nearby services for customers visiting Wendy's?
Yes, nearby services include gas stations Speedway and Marathon, car wash and auto detailing at Perfect.carwash, a Walmart store and Auto Care Center, a post office (USPS), and mobile phone repair at iFixandRepair.
How can nearby public amenities or shops help enhance a visit to Wendy's?
Customers can combine a visit to Wendy's with errands at nearby beauty salons like Regal Nails or Iconic Looks, run banking or financial errands at Western Union and Jackson Hewitt Tax Service, or shop for eyewear at Mi Optometra Inc for a convenient outing.