Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from management.
Food Quality
Food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold or incorrect orders.
Cleanliness
Cleanliness of the restaurant was frequently mentioned, with some customers noting clean environments while others reported dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru experience was mixed, with complaints about automated systems and order accuracy, but some praised the speed of service.
BS
Brian Smithers
Dec 13, 2025
1.0
Missing items from order.
AR
Alejandro Romero
Dec 5, 2025
5.0
Me encantó el servicio de la persona que nos atendió, muy querida y nos ayudo a pedir la mejor elección
LV
Leandro Villa
Nov 13, 2025
2.0
Serviço e ambiente bons mas o hambúrguer em sí, deixa muitoa desejar. Duro e seco. Refrigerante quente e aguado. Não tive sorte.
JS
Jose Angel Sanchez
Nov 11, 2025
5.0
La atención de la gerente fue excelente
NA
Norcross A.
Nov 10, 2025
5.0
The food was absolutely hot. The number two with medium fries the fries were hot. Everything was taste good and the employees were working professionally.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for this Wendy's location?
This Wendy's drive-through is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in and delivery?
Yes, this Wendy's serves customers through dine-in, drive-thru, and delivery options where available.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's in Orlando, FL serves breakfast, lunch, and dinner.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or the website at https://order.wendys.com, where you can select this location for delivery or pickup.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters. You can also access it online by selecting a menu item and clicking the 'Nutrition & Allergens' link.
How can I contact this Wendy's location with questions or feedback?
You can provide feedback through the Wendy's Contact page, call their Customer Care at 888-624-8140, complete their Customer Satisfaction Survey, or call this location directly at (407) 354-0150.
What other fast food or dining options are near Wendy's on West Sand Lake Road?
Nearby dining options include Dunkin' for coffee and donuts, Godfathers Pizza, Urban Hibachi for sushi, Jersey Mike's Subs, Five Guys burgers, Bubbakoo's Burritos for Mexican food, Baskin-Robbins ice cream, and The Famous Flame Steakhouse and Logan's Roadhouse steakhouses.
Are there any helpful nearby services for customers visiting Wendy's?
Yes, nearby services include gas stations Speedway and Marathon, car wash and auto detailing at Perfect.carwash, a Walmart store and Auto Care Center, a post office (USPS), and mobile phone repair at iFixandRepair.
How can nearby public amenities or shops help enhance a visit to Wendy's?
Customers can combine a visit to Wendy's with errands at nearby beauty salons like Regal Nails or Iconic Looks, run banking or financial errands at Western Union and Jackson Hewitt Tax Service, or shop for eyewear at Mi Optometra Inc for a convenient outing.