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Wendy's

3.3
(1378 reviews)

Business Details

(407) 299-1542

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3011 N. John Young Pkwy., Orlando, FL
32804, United States

Hours

Reviews

3.3
1,378 reviews
5 stars
523
4 stars
220
3 stars
195
2 stars
95
1 star
345

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is inconsistent; some customers experienced long wait times while others noted quick service.

Food Quality

Concerns about food freshness and quality, with reports of cold or poorly prepared items.

Cleanliness

Some customers found the restaurant clean, while others noted issues with cleanliness and maintenance.
  • AB
    Abrahim Bajjaj
    Feb 15, 2026
    3.0
    I had to go back around the drive thru to get straws and exchange the wrong sauce packets. The food was hot but certain parts of my order was not fulfilled correctly
  • RC
    Robert Clarke
    Feb 10, 2026
    1.0
    Is it corporate policy to leave a customer standing at the register without being acknowledged? Horrible customer service! This is how my co-worker was treated at this establishment. He ended up walking out and spending his money across the street at Wawa. My advice is go to Chick-Fil-A where they value customer service!
  • SJ
    Salem Jungwirth
    Feb 7, 2026
    1.0
    Paid for extra sauce and a key tag didn’t get either. Place is crap. Enjoy the chargeback idc about you
  • MJ
    Mikesha Johnson
    Dec 25, 2025
    5.0
    The store manager James was absolutely amazing! He was very polite, helpful, and professional. He definitely deserves a raise. 10 out of 10 for his excellent customer service👌🏾
  • JP
    Joanelis Perez
    Dec 15, 2025
    5.0
    Woodmaelle was so sweet and did a really good job.

Frequently Asked Questions About Wendy's

Is John Young Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on John Young Parkway?

The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on weekends.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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