Wendy's

3.8
1600 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2751 Wilshire Drive, Orlando, FL
32835, United States

Hours

Reviews

3.8
1,600 reviews
5 stars
742
4 stars
354
3 stars
188
2 stars
83
1 star
233

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty bathrooms and unsanitary conditions, including overflowing trash cans and a lack of soap.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor attitudes and lack of training.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and being double charged.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals while others reported cold or poorly prepared food.

Wait Times

Customers frequently mentioned long wait times at the drive-thru and inside the restaurant, with some feeling ignored.
  • MB
    Mello Berry
    Oct 18, 2025
    1.0
    Wow, them bathrooms have got to be the nastiest ive ever seen. Not only are men using the womens but I had no toilet paper...have yall ever wiped with your hand...no. Yeah well. Also I'm pretty sure homeless people are bathing in the bathroom. Trash cans over flowing, 📣 NO TOILET PAPER 📣, smells absolutely vile, and the toilet seat took me on a ride considering 📣 ITS NOT EVEN BOLTED DOWN 📣
  • KC
    Kenny Choi
    Oct 5, 2025
    1.0
    I get double charged at this location like every other time I go. Been double charged like 3 times now. Also the MANAGER stole my credit card information and suddenly I got charged three online shopping from petco over $200. I had to cancel my credit card and disputed all those transactions. This location I will recommend everyone to pay cash thru the drive way!
  • KR
    kenneth riollano
    Sep 30, 2025
    1.0
    I ordered through the drive thru, two biggie bags that have nuggets and when asked which sauce, I chose bbq and ranch… I get my food and park up and when I check the bag… no bbq, no ranch, no ketchup.. I go inside to ask for sauce she tells me I need to pay 50cents extra for each sauce! I explained my order didn’t come with sauce and she proceeds to tell me they have no bbq… so I ask for ranch and for two biggie bags she expects me to share one ranch… I then tell her I need one more sauce because I’m not sharing, and she tells me there’s no more sauce!!! I’m highly upset with the service… this is the first and last time I’ll hear about paying extra for sauce at Wendy’s for a meal that’s supposed to come with sauce…
  • AZ
    AsiaMarie Zayas
    Sep 25, 2025
    2.0
    Pretty much everyone at this location has a nasty attitude for no reason. Even when you’re kind to them. Definitely won’t be returning to this locatiOn. The lady at the window was combative when trying to correct my order and seemed annoyed with me, I was STILL kind as I had an autistic child in the back of my car! I told her the milk she gave us wasn’t chocolate and she passive aggressively insisted it was so I left not wanting to cause a problem… to then open the milk and it wasn’t chocolate. We sat in traffic to come back to get the correct one, for the person behind the desk to have the same attitude. Pay these people more so they can be kinder to us guest spending our money ! Always been a horrible experience here ! Especially with having an autistic child with me, that wasn’t cool at all.
  • MB
    Maria Bermudez
    Sep 22, 2025
    5.0
    Shout out to the manager that was today around 7 pm! She was super nice and helped me out with a request! More people like her is what costumer service needs! Thank you so much!

Frequently Asked Questions About Wendy's

Is 2751 Wilshire Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.