Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and negative interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, leading to disappointment among customers.
Speed of Service
Customers frequently complained about slow service times, both in the drive-thru and inside the restaurant, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and efficiency, as well as enjoying the food when it was prepared correctly.
CL
Cory Lopez
4 days ago
5.0
Exceptional fast food burger joint. Have been coming in for lunch while working at Leu Gardens. The lady up front is always nice and hospitable. Food is good, atmosphere is clean welcoming
GG
Geniustefano
Dec 29, 2025
1.0
Ordered on the mobile app to make it easier for both parties. Greeted with “What’s the name?”. We mentioned having the three mobile orders and was asked “WHAT’S THE NAME?” with lots of attitude behind the voice. Whoever was working on drive thru needs to tighten up. I, too, work at fast food and I get it. But you also decide to work at this place. You’re gonna get lots of customers coming by late night. This happened Monday Dec 29 10:30pm. Also, didn’t say “Thank you” or any courtesy.
TC
Thomas C
Dec 3, 2025
1.0
New AI drive thru order taker got our order wrong and then it took a while to get help. Food still came out bad and the order was still incorrect after help
NN
Noemi
Nov 28, 2025
5.0
Excellent Customer Service. The food is delicious!
AP
Arthur De Paula
Nov 13, 2025
1.0
I waited twenty, TWENTY minutes for a double stack biggie bag, to still be told it wasn’t ready, if I could pull forward. I was running late for work, so I couldn’t wait any more, and I made the mistake of paying cash, so they didn’t give me even a receipt, or I don’t even have a CC confirmation that I can dispute or mention to a manager. Infuriated beyond words, because it’s honestly the worst and slowest customer service I’ve ever seen. There were literally at least four people working at the store. I live four blocks away, and unfortunately I will be never coming back again. Infuriated!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2201 E. Colonial still open?
Yes, Wendy's at 2201 E. Colonial, Orlando, FL is currently open and committed to serving quality food during these hours.
What are the operating hours for the Wendy's drive-thru at 2201 E. Colonial?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on weekends from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
What payment methods does Wendy's at 2201 E. Colonial accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order using the Wendy's app or at order.wendys.com.
Does this Wendy's location have dine-in and drive-thru options?
Yes, they offer dine-in, drive-thru, takeout, and delivery where available, but no curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
How can a customer visiting They Flow yoga studio nearby benefit from Wendy's location?
Customers of They Flow yoga studio can conveniently stop by Wendy's at 2201 E. Colonial for a quick breakfast, lunch, or dinner after their workout sessions.
What are some nearby restaurants around Wendy's at 2201 E. Colonial?
Nearby dining options include The Mongolorian BBQ, Moa Kai Hawaiian Diner, Firehouse Subs, Thai House of Orlando, and Loving Hut, providing a variety of cuisines for visitors.
Are there any wellness or beauty services near Wendy's at 2201 E. Colonial?
Yes, nearby you can find wellness services like Lucky Dragon Massage, You, Anew Wellness, and beauty salons such as Beauty Bar Orlando and Glam Dolls Brows and Body.