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Wendy's

3.5
(1620 reviews)

Business Details

2201 E. Colonial, Orlando, FL
32803, United States
(407) 898-1188

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2201 E. Colonial, Orlando, FL
32803, United States

Hours

Reviews

3.5
1,620 reviews
5 stars
655
4 stars
331
3 stars
206
2 stars
96
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and negative interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction with their overall experience.

Speed of Service

Customers frequently mentioned slow service times, both in the drive-thru and inside the restaurant, contributing to a negative dining experience.

Food Quality

Several reviews noted that food was often served cold, poorly prepared, or not fresh, impacting customer satisfaction.

Cleanliness

While some customers appreciated the cleanliness of the location, others expressed concerns about the overall state of the restaurant and food handling practices.
  • AS
    Ashley Shirk
    6 days ago
    5.0
    We love Wendy's. Do you have a huge selection of burgers and chicken options. The french fries are delicious taste like real potatoes not some over fried greasy snack. The price is always right and we love their frosties!!
  • CM
    casey moore
    Feb 5, 2026
    1.0
    Worst location. VERY SLOW
  • AR
    Angel Rodriguez
    Jan 24, 2026
    1.0
    The lobby was closed at 9am. Because they say the were short staffed my French toasts sticks came out burned after I ordered my coffee with cream and sugar it came out black. These employees are horrible how do they have jobs. They were gonna serve me burned food.
  • BM
    Britney Marshall
    Jan 20, 2026
    1.0
    This place should honestly be shut down. They hire anyone here I have never had a good experience at this location. Idk if every employee here forgets this is their job they chose but they act like it’s their hangout spot and are rude whenever they have a customer. I can only imagine how unclean the place is considering how much they act like taking an order is an inconvenience. Constantly forgetting to put food in bags you pay for extra sauce they don’t put in the bag then wanna argue with you as if u didn’t pay for extra for it. This location and the workers are a joke.
  • JV
    juan fernando quintero vallejo
    Jan 16, 2026
    1.0
    Para hacer deliverys es lo peor , uno trabaja para llevar cosas no para esperar , orden tomada con 15 minutos de anticipación y llegar y aun preparándola no tiene sentido , deben mejorar el personal o capacitarlo el tiempo es dinero tanto para ellos como nosotros

Frequently Asked Questions About Wendy's

Is E. Colonial #71 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2201 E. Colonial still open?

Yes, Wendy's at 2201 E. Colonial, Orlando, FL is currently open and committed to serving quality food during these hours.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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