Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,593 reviews
5 stars
642
4 stars
328
3 stars
206
2 stars
95
1 star
322
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, including dismissive attitudes and poor communication.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of accountability from staff when mistakes were made.
Food Quality
Several reviews mentioned food being served cold, stale, or poorly prepared, leading to dissatisfaction with the dining experience.
Speed of Service
Customers frequently noted slow service times both in the drive-thru and inside the restaurant, with some expressing frustration over being asked to pull forward unnecessarily.
Cleanliness
Feedback indicated that the restaurant's cleanliness was lacking, with dirty tables and unsanitary conditions reported by multiple customers.
- BKBrett KNov 15, 20251.0No one making food, order took forever to be made. Workers standing around doing nothing. Wish I could’ve cancelled my app order.
- EJEthan JamesNov 14, 20255.0I went here yesterday the amazing lady running the drive through was very kind and very efficient I had a great experience!
- ASAnne Marie SargentNov 14, 20252.0I just ordered 3 chicken tenders and only two of them were edible! Very disappointing pointing, especially since each tender was almost $2. This is unacceptable.
- APArthur De PaulaNov 13, 20251.0I waited twenty, TWENTY minutes for a double stack biggie bag, to still be told it wasn’t ready, if I could pull forward. I was running late for work, so I couldn’t wait any more, and I made the mistake of paying cash, so they didn’t give me even a receipt, or I don’t even have a CC confirmation that I can dispute or mention to a manager. Infuriated beyond words, because it’s honestly the worst and slowest customer service I’ve ever seen. There were literally at least four people working at the store. I live four blocks away, and unfortunately I will be never coming back again. Infuriated!
- MPMichael ProvostOct 24, 20251.0Went to Wendy's at 9:50. Their inside closes at 10. Tried to open door to go inside building and it was locked (they closed early). Went to drive through window to find out why inside was closed early and rude customer service rep acted like i was in the wrong for asking. Stay away, not worth it. Edit: im reading the other reviews that have been made about this location. Srsly, sad stuff. Management, are you reading the reviews and taking any steps to improve?
Frequently Asked Questions About Wendy's
Is E. Colonial #71 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 898-1188.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E. Colonial #71 Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2201 E. Colonial still open?
Yes, Wendy's at 2201 E. Colonial, Orlando, FL is currently open and committed to serving quality food during these hours.
What are the operating hours for the Wendy's drive-thru at 2201 E. Colonial?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on weekends from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
What payment methods does Wendy's at 2201 E. Colonial accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order using the Wendy's app or at order.wendys.com.
Does this Wendy's location have dine-in and drive-thru options?
Yes, they offer dine-in, drive-thru, takeout, and delivery where available, but no curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
How can a customer visiting They Flow yoga studio nearby benefit from Wendy's location?
Customers of They Flow yoga studio can conveniently stop by Wendy's at 2201 E. Colonial for a quick breakfast, lunch, or dinner after their workout sessions.
What are some nearby restaurants around Wendy's at 2201 E. Colonial?
Nearby dining options include The Mongolorian BBQ, Moa Kai Hawaiian Diner, Firehouse Subs, Thai House of Orlando, and Loving Hut, providing a variety of cuisines for visitors.
Are there any wellness or beauty services near Wendy's at 2201 E. Colonial?
Yes, nearby you can find wellness services like Lucky Dragon Massage, You, Anew Wellness, and beauty salons such as Beauty Bar Orlando and Glam Dolls Brows and Body.