Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,414 reviews
5 stars
653
4 stars
319
3 stars
195
2 stars
73
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff like Claribel and others reporting rudeness and indifference from employees.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and well-prepared meals, others reported issues like food poisoning, stale items, and incorrect orders.
Cleanliness
Cleanliness is a concern, with reports of unsanitary conditions in restrooms and food preparation areas.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with the AI ordering system leading to incorrect or incomplete orders.
Management Issues
There are complaints about management behavior, with some customers noting unprofessional conduct from managers and staff.
- NMNaomi Meredith6 days ago1.0I ordered 2 $8 meals, they were out of fries, and those burgers DEFINITELY had been made for hours, the buns were hard and the ingredients were disgusting. It's sad the quality of fast food that once was so delicious is now NO GOOD.
- FFFredDec 30, 20255.0Always good
- SCSomeone that caresNov 17, 20251.0Ride maneger
- ZNZ I D A NNov 9, 20251.0I ordered a vanilla cold brew, homey buddy chicken and and egg n cheese biscuit at 9:24 AM on Nov 9 2025 and had severe food poisoning 5 hrs later. I didn’t eat before or after. It was so bad I started convulsing and only gotten better after emptying out 7 times. For the love of God, do not touch this place.
- PCPamela Santana CruzadoOct 29, 20251.0Worst sandwich ever I lost my money Including delivery and tip
Frequently Asked Questions About Wendy's
Is 14801 E. Colonial Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 14801 E. Colonial Drive, Orlando, FL?
The drive-thru is open from 6:30 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on Saturday and Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 14801 E. Colonial Drive serves breakfast, including combos, sandwiches, coffee, and sides.
Where can I order Wendy's food online or via app?
You can order Wendy's online at https://order.wendys.com or through the Wendy's mobile app, available on the Apple App Store.
What payment methods are accepted at Wendy's at this location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 14801 E. Colonial Drive for feedback or questions?
You can call them directly at (407) 249-0111 or reach the Customer Care team via Live Chat on their website or by calling 888-624-8140.
Does this Wendy's have dine-in and drive-thru service?
Yes, this location offers dine-in seating as well as a drive-thru service.
Is Wendy's delivery service available at this location?
Delivery availability varies; check the Wendy’s app or order.wendys.com by entering your address to see if delivery is available near you.
What are some nearby places to Wendy's at 14801 E. Colonial Drive that I can visit?
Nearby you can find Sage Dental of Eastside Orlando, Dunkin', Kyoto Avalon sushi restaurant, Avalon Commons Dental Care, and Lovely Spa Nails, among others.
How can I plan my visit using nearby transit or local spots around Wendy's?
You can visit nearby places like Dunkin' for coffee or Avalon Commons Dental Care if you have appointments, making your trip more convenient. Using these local spots as landmarks can help you find Wendy's easily.
Are there other food options near Wendy's at 14801 E. Colonial Drive?
Yes, in addition to Wendy's, nearby options include Jersey Mike's Subs, Papa John's Pizza, Kyoto Japanese Sushi & Grill, and Dunkin' for coffee and donuts.