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Wendy's

3.9
(1419 reviews)

Business Details

(407) 249-0111

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14801 E. Colonial Drive, Orlando, FL
32826, United States

Hours

Reviews

3.9
1,419 reviews
5 stars
657
4 stars
319
3 stars
195
2 stars
73
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of stale items, incorrect orders, and even food safety issues, but some customers still find the food enjoyable.

Order Accuracy

Many customers express frustration with incorrect orders and issues related to the AI ordering system, leading to dissatisfaction.

Cleanliness

Cleanliness is a concern, with reports of dirty restrooms and unsanitary conditions affecting customer experiences.

Management Issues

Management practices are criticized, with some customers noting poor handling of staff and customer interactions.
  • HL
    Holly Lopes
    Feb 19, 2026
    1.0
    For some reason they keep jot putting ketchup and mayo on my burger when its supoosed to have some. You ask to have it on instead they throw ketchup in the bag. This has now happened 3 times in a row and when u try to call an confirm your order they dont answer. I dont like dry burgers. Make it correctly
  • VH
    Victoria H
    Feb 3, 2026
    5.0
    I like going to Wendys fast-food because i love their apps to earned rewards points and accumulated to get a free food. Also the Biggie bag is a good price especially when your on the budget.
  • CM
    Contractor general llc ALEX MIKHAYLYUK
    Jan 27, 2026
    5.0
    The burger was not evenly stacked… no big deal, but I had to take it apart and redo.
  • NM
    Naomi Meredith
    Jan 6, 2026
    1.0
    I ordered 2 $8 meals, they were out of fries, and those burgers DEFINITELY had been made for hours, the buns were hard and the ingredients were disgusting. It's sad the quality of fast food that once was so delicious is now NO GOOD.
  • FF
    Fred
    Dec 30, 2025
    5.0
    Always good

Frequently Asked Questions About Wendy's

Is 14801 E. Colonial Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 14801 E. Colonial Drive, Orlando, FL?

The drive-thru is open from 6:30 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on Saturday and Sunday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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